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Floating Receptionist

2 months ago


Rancho Cordova, United States ExamWorks Full time

Overview:

Quality health care doesnt just happen. It requires the help of a person who can follow the directions of a doctor while also making the patient feel comfortable.

As the Floating Receptionist (Internally named Medical Office Assistant) in our Rancho Cordova, CA office. You will be the person to provide the same level of attention and detail to each and every patient, maintain a smooth flow of examinations, and cover the front desk to ensure all questions and inquiries are handled accordingly.

The is a full timeMonday through Friday, some weekends will be required. 8:00am to 4:30pm.(subject to change based on physicians needs) Pay range is $18-$19/hr.

Will be required to travel to surrounding clinics up to 25%. Paid travel time and mileage reimbursement

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Routes examinee to exam room, vitals room and/or x-ray room as needed.
  • Review chart and verifies examinee information is available for examining physician.
  • Prepares examinee for examination by performing and recording height and weight.
  • When necessary, chaperones examinations with female examinees or as requested by physician.
  • Responsible for set-up, maintenance, and cleanliness of exam rooms. Reports any issues or maintenance needs to management.
  • Maintains a smooth flow of examinations to ensure appointments are kept on schedule.
  • Secures patient information and maintains patient confidentiality by completing and safeguarding medical records.
  • Ensures all practices are carried out in accordance with state and federal safety and legal regulations.
  • Performs clerical duties such as typing, filing, emailing, and proofreading as required.
  • Promotes effective and efficient utilization of clinical resources and supplies.
  • Participate in various educational and or training activities as required.
  • Perform other duties as assigned.
Qualifications:

PROFESSIONAL COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. A minimum of 6 months on the job experience in a medical office or related field preferred. Bilingual in Spanish may be required in certain office locations.

QUALIFICATIONS

  • Must have adequate knowledge of medical terminology, anatomy and physiology, medications and laboratory values.
  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • Ability to follow instructions and respond to managements directions accurately
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
  • Must be able to work well under pressure and or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Demonstrates reliability and abides by the company attendance policy.
  • Must maintain a professional and clean appearance at all times consistent with company standards.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k