Associate Team Leader

2 weeks ago

Las Vegas, United States H&R Block Full time

Job Description:

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
  • Experience supervising or managing people
  • History of delivering outstanding customer experiences
Perks of the job...

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
  • Medical coverage and well-being programs including mental health support and coaching
  • 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
  • Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...
  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
Your Expertise
  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
#27838

  • Associate Team Leader

    1 week ago

    North Las Vegas, United States H&R Block Full time

    Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our...

  • Team Leader

    6 days ago

    Las Vegas, United States Chick-fil-A Full time

    Description At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager;...

  • Employee Benefits Operations Team Leader

    3 days ago

    Las Vegas, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Operations Team Leader to join our Las Vegas, NV team! Our Employee Benefits Operations Team Leader will lead, direct, and manage the operations of the Employee Benefits...

  • Real Estate Team Leader

    14 hours ago

    Las Vegas, United States Nevada Real Estate Group Full time

    Job DescriptionJob DescriptionThe Team Leader is an individual who is highly sociable, draws energy from working with people, and is optimistic and outgoing. He/she is an excellent leader within the organization, able to build a cohesive sales team of Buyer Specialists and Showing Assistants who are united in their commitment to the team’s standards and to...

  • Therapy Team Leader

    5 days ago

    Las Vegas, United States Encompass Health Full time

    $10,000 Sign-on Bonus Available!  The Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipline. The position requires effective supervisory skills along with good communication skills for interdepartmental relationships; and competency in licensed discipline evaluation, assessment, care planning...

  • EVT Installers

    2 weeks ago

    Las Vegas, United States McCandles Truck Center Full time

    NOW HIRING Emergency Vehicle Technician EVT Installers & EVT Team Leader Las Vegas, NV Relocation Assistance Available. Sierra Truck Body & Equipment(STBE),a locally Owned & Operated Commercial Vehicle equipment & upfitter company is expanding its services. STBE currently services local municipal agencies with truck bodies & upfits. We are working with...

  • Therapy Team Leader

    7 days ago

    Las Vegas, United States Encompass Health Full time

    Job DescriptionJob Description$10,000 Sign-on Bonus Available!The Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipline. The position requires effective supervisory skills along with good communication skills for interdepartmental relationships; and competency in licensed discipline...

  • Customer Operations Team Leader

    5 days ago

    Las Vegas, United States Ikea Full time

    Job ID: Date posted: 28/05/ Why we will love you A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you'll be doing day to day As a...

  • Full-Time Beauty Team Leader

    2 hours ago

    Las Vegas, Nevada, United States KOHLS Full time

    Leads team to drive sales and department initiatives through an authentic passion for beauty. Engages team and Clients through identifying their needs with a consultative approach, top beauty brands and best in class merchandise sets all while leading the team to meet Kohl's + Sephora standardsKEY ACCOUNTABILITIESProvides leadership for the Beauty team...

  • Shift Leader

    2 weeks ago

    Las Vegas, United States Panda Restaurant Group Full time

    Shift Leader - 1616 Job Number: 23002691 Description Panda Express Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride.  Shift Leader: As a Shift Lead...

  • Therapy Team Leader

    5 days ago

    Las Vegas, United States Encompass Health Full time

    Job DescriptionJob DescriptionThe Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipline. The position requires effective supervisory skills along with good communication skills for interdepartmental relationships; and competency in licensed discipline evaluation, assessment, care planning and...

  • Operations Associate

    2 weeks ago

    Las Vegas, United States Crate & Barrel Holdings, Inc. Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn Operations Associate, Operations, Associate, Store Leader, Customer Experience, Team Leader, Manufacturing,...

  • Inside Sales Associate

    2 weeks ago

    Las Vegas, United States The Klein Team NV Full time

    Job DescriptionJob DescriptionWe’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning...

  • Shift Leader

    7 days ago

    Las Vegas, United States Panda Restaurant Group Full time

    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced...

  • Shift Leader

    1 week ago

    Las Vegas, United States LV Restaurant Group LLC Full time

    Job DescriptionJob DescriptionJoin a fast growing new Restaurant Company in Las Vegas. Growth opportunities, Fun Work Environment, Free Meals, Competitive Pay!!Shift Leaders are responsible for running successful shifts in our restaurants. Shift Leaders support the RGM, AUM and the team. Successful Shift Leaders put their team and guest first. A successful...

  • Shift Leader

    2 weeks ago

    Las Vegas, United States LV Restaurant Group LLC Full time

    Job DescriptionJob DescriptionJoin a fast growing new Restaurant Company in Las Vegas. Growth opportunities, Fun Work Environment, Free Meals, Competitive Pay!!Shift Leaders are responsible for running successful shifts in our restaurants. Shift Leaders support the RGM, AUM and the team. Successful Shift Leaders put their team and guest first. A successful...

  • Shift leader

    7 days ago

    Las Vegas, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    6 days ago

    Las Vegas, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift leader

    6 days ago

    Las Vegas, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift leader

    6 days ago

    Las Vegas, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...