Customer Service Representative
1 day ago
Company Description
Lefavor Envelope Company established in 1965 and located in Salt Lake City, UT. We specialize in custom envelope manufacturing and printing, offering a wide range of styles and sizes to meet our clients' needs. Our state-of-the-art equipment allows us to provide high-quality and versatile products, from small orders to large-scale productions.
Role Description
This is a full-time on-site role for a Customer Service Representative at Lefavor Envelope Company in Salt Lake City, UT. The Customer Service Representative will be responsible for handling multi-task and deal well under busy situations. Must have great communication and customer service skills. The target is to ensure excellent service standards, respond efficiently to customer inquiries, resolving issues, ensuring customer satisfaction, and providing exceptional customer service on a daily basis. Production/Printing knowledge preferred.
Qualifications
- Customer Service Representatives, Customer Support, Customer Satisfaction, and Customer Service skills
- Experience in maintaining high levels of Customer Experience
- Excellent communication and interpersonal skills
- Ability to problem-solve and handle customer inquiries effectively
- Strong organizational and time management skills
- Prior experience in a similar role is a plus
- Knowledge of envelope manufacturing or printing industry is beneficial
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