Quality Assurance Coordinator

2 weeks ago

Phoenix, United States Equus Full time
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Conducts quality assurance and operational reviews, generate reports, and identify desirable corrective and preventative actions

- Creates and distributes schedule for quality assurance checks and full audits to ensure audits are completed on a consistent and timely basis

- Maintains current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review

- Follows company procedure and practice for completing various program quality assessment audits

- Completes Utilization

- Reviews on a consistent and timely basis

- Completes follow-up of Quality Assurance audits on a timely basis

- Requests and attends training to maintain current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review

- Provides support to the service sites though assistance with quality/compliance regulations

- Conducts training and assisting with current and new processes

- Provides direction with regulatory compliance Interprets policy and procedure for operational staff and management

- Maintains required training per company guidelines and policy Completes other duties as assigned

- Other duties as assigned

Qualifications

- HS Diploma/GED; Bachelor's degree preferred

- A combination of education and homecare experience may be substituted for a degree

- Experience conducting quality assurance and continuous improvement activities preferred

- One or more years' experience in quality management

- Excellent organizational and written skills

- Ability to maintain positive interpersonal communication with employees and customers

Additional Information
  • Hybrid schedule (office and remote days)
  • Must have or be able to obtain AZ Fingerprint Clearance Card
  • Have a valid Arizona Driver's License and Insurance
  • Ability to travel within the local area or state when needed


All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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