Customer Quality Engineer

4 weeks ago

Plano, United States Diodes Full time

Job DescriptionJob Description

Diodes Incorporated is seeking a Customer Quality Engineer to serve as customer's advocate and quality and reliability champion for strategic Diodes customer accounts in North America and Asia.

Principle Duties and Responsibilities:

Acts as quality representative to external customers, responsible for continually improving the customer's valuation of the quality experienced with any Diodes process, product, or service beginning with new product development through product end-of-life.

Provides technical liaison between customers, Diodes’ failure analysis labs, factories and suppliers as well as frequent technical support of sales and marketing.

Frequently interacts with customers and Diodes functional managers and engineers in product development, design, marketing, sales, planning, manufacturing, test, etc. These interactions often are with regard to potential, real or perceived customer quality or reliability concerns arising from technical, administrative or logistical events.

Coordinates root cause identification, corrective actions and preventive actions of product quality issues resulting from manufacturing processes (Wafer Fab and Assembly/Test Sites) or Diodes business processes. Prepares failure analysis (8D) reports and tracks customer return status.

Analyses, consolidates and reports Maverick Product Elimination (MPE) and Ongoing Reliability Testing (ORT) data from internal and external manufacturing sites.

Prepares and drives execution of customer audits and site visits.

Supports new product development activities and interfaces with internal and external wafer fabrication and assembly/test sites, engineering, business units and sales to provide technical support for process and product qualifications, and reliability assessments of Diodes’ products.

Generates qualification plans that are aligned with Diodes’ internal requirements while meeting any applicable customer specific reliability expectations and applying qualification by similarity (QBS) methodologies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification reports for Diodes’ internal factories as well as foundries and subcontractor assembly/test sites.

Provides packaging expertise by addressing package related quality and reliability issues at customers’ or Diodes’ assembly sites.

Dispositions non-conforming material as part of material review boards (MRB).

Responsible for driving compliance with and alignment of both, Diodes and customer quality requirements and commitments for products, processes and services delivered by Diodes.

Performs customer specification reviews and consolidates inputs from various other functions.

Facilitates process and product change management. Leads change review board (CRB) team meetings, aligns change implementation schedules across regional business units and global factories in order to minimize the impact of product change notifications (PCN) to customers. Generates PCNs and tracks customer approval status to allow smooth transitions within targeted schedules.

Performs other duties as assigned.

Knowledge, Skills and Abilities:

Requires a BS/MS degree in Electrical Engineering with 5-10 years of related experience in the areas of semiconductor manufacturing, product engineering, packaging, quality engineering.

Must be well-organized, self-directed, self-starter, highly motivated, proactive problem solver with the ability to get results without owning resources and possessing direct authority.

Experience in semiconductor qualification processes, reliability procedures, product packaging.

Familiarity with JEDEC and AEC-Qxxx, ISO 9001, IATF 16949 standards.

Hands-on audit experience is a plus.

Proficient with problem solving methodologies such as 8D, 5-Why, Ishikawa, etc.

Experience in Test and Process SPC, Maverick Product Elimination (MPE), including PAT, SBL, SYL.

Should have very good working knowledge of common software tools such as Microsoft Office applications.

Strong English communication skills – written and verbal – are required as well as an ability to work comfortably across organizational boundaries to drive change and influence actions without direct authority. Mandarin speaker would be a plus.

Ability to travel internationally.

Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor’sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long Term disability and standard life insurance policy. We also provide paid time off, employee wellness program and an onsite gym.

Company DescriptionDiodes Incorporated (Nasdaq: DIOD), a Standard and Poor’sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long Term disability and standard life insurance policy. We also provide paid time off, employee wellness program and an onsite gym.Company DescriptionDiodes Incorporated (Nasdaq: DIOD), a Standard and Poor’sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets.

Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

\r\rWe offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long Term disability and standard life insurance policy.

We also provide paid time off, employee wellness program and an onsite gym.

#J-18808-Ljbffr

  • Quality Engineer

    1 week ago

    Plano, United States gpac Full time

    Job Description Quality Engineer We are seeking a highly motivated Quality Engineer to lead and manage advanced quality control activities for new product launches. As a Quality Engineer, you will be responsible for ensuring that the quality system is in place to assure ongoing compliance with customer specifications in production. You will work closely with...

  • Quality Engineer

    2 days ago

    Plano, United States gpac Full time

    Quality Engineer We are seeking a highly motivated Quality Engineer to lead and manage advanced quality control activities for new product launches. As a Quality Engineer, you will be responsible for ensuring that the quality system is in place to assure ongoing compliance with customer specifications in production. You will work closely with the Launch...

  • Quality Engineer

    1 day ago

    Plano, United States Lightpath Technologies, Inc. Full time

    Job DescriptionJob DescriptionDescription:Who are we?LightPath Technologies is a recognized leader in optics and photonics solutions. Serving blue chip customers in the industrial, defense, telecommunications, testing and measurement, and medical industries, for over 30 years.LightPath designs, manufactures and distributes optical and infrared components,...

  • Quality Engineer II

    7 days ago

    Plano, United States Inogen Full time

    DescriptionJob Summary: Inogen, Inc. is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen supports patient respiratory care by developing, manufacturing, and marketing innovative best-in-class portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to...

  • Quality Engineer II

    1 week ago

    Plano, United States Inogen Full time

    Description Job Summary: Inogen, Inc. is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen supports patient respiratory care by developing, manufacturing, and marketing innovative best-in-class portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to...

  • Quality Engineer III

    8 hours ago

    Plano, United States Inogen Full time

    Description Job Summary: Inogen, Inc. is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen supports patient respiratory care by developing, manufacturing, and marketing innovative best-in-class portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to...

  • Associate, Quality Engineer

    2 days ago

    Plano, United States Hyundai Capital America Full time

    Description Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing...

  • Associate, Quality Engineer

    15 hours ago

    Plano, United States Hyundai Capital America Full time

    Description Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing...

  • Customer Support Engineer

    3 days ago

    Plano, United States WorldLink Full time

    Customer Support Engineer Other Area(s) Plano , TX W2 Feb 28, 2022 **TITLE:** Customer Support Engineer **POSITION TYPE:** Full-Time (W2) **LOCATION:** Plano, TX **ABOUT Worldlink:** From AI/ML to next-generation communications, WorldLink is the engine driving transformation for the world's leading enterprises, bringing top talent, skills, and technology...

  • Associate, Quality Engineer

    2 weeks ago

    Plano, United States Hyundai Capital America Full time

    Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to...

  • Associate, Quality Engineer

    1 week ago

    Plano, United States Hyundai Capital Bank Europe Full time

    Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to...

  • Software Quality Engineer

    1 week ago

    Plano, United States Shutterfly Full time

    Description At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are. Shutterfly Production Technology runs cloud-based microservices, which enables us to take orders from...

  • Associate, Quality Engineer

    2 weeks ago

    Plano, United States Hyundai Capital Bank Europe Full time

    Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to...

  • Quality Engineer

    2 weeks ago

    Plano, United States Delta Electronics (Americas) Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Quality Engineer

    1 month ago

    Plano, United States Delta Electronics (Americas) Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Quality Engineer

    2 months ago

    Plano, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Quality Engineer

    2 months ago

    Plano, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Quality Engineer

    2 months ago

    Plano, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Quality Engineer

    1 month ago

    Plano, United States Delta Electronics (Americas) Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Head of Amdocs Quality Engineering

    1 week ago

    Plano, United States Amdocs Full time

    In one sentence The Global Head of Amdocs Quality Engineering (AQE) builds, leads and develops teams to achieve business unit goals in terms of booking, revenue, profitability, operations and delivery. What will your job look like? Set business objectives and targets to ensure success. You will answer the call to integrate various Amdocs business...