Customer Success Account Manager
3 weeks ago
Signature Customer Success Account Manager Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. This position will support a territory including Norman, OK, Moore, OK, and Midwest City, OK. Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Issue Management Serve as the primary point of contact and advocate for assigned accounts. Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals Proactively engage existing customers to enhance value and prevent churn. Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. Identify low-touch upsell opportunities and guide customers to resources for additional value. Develop strategies for upselling / cross-selling opportunities to drive account growth. Drive product adoption and educate customers on products and services. Territory Management Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. Monitor customer health metrics to measure satisfaction and prevent churn. Feedback Collection Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. Qualifications 04 years in customer success, support, or related customer-facing roles. SMB account management experience. Ability to manage multiple customer engagements through strong organizational skills. Data-driven mindset. Excellent written communication skills. The internal job posting will close 12/19 for all employees. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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Account Manager
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Moore, OK, United States Scott Tabares - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Scott Tabares - State Farm Agent, you are vital to our...
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Account Manager
2 days ago
Moore, OK, United States Scott Tabares - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Scott Tabares - State Farm Agent, you are vital to our...
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Leasing Manager: Drive Resident Success
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Accounts Receivable Agent
2 days ago
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Accounts Receivable Agent
6 days ago
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Account Specialist
2 weeks ago
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Account Specialist
2 weeks ago
Moore, OK, United States Western Shamrock Full timeAccount Specialist Moore, Oklahoma Full Time Description WESTERN-SHAMROCK FINANCE is a progressive regional loan company searching for a full-time Account Specialist to join a team of career-focused individuals. WESTERN-SHAMROCK FINANCE offers an ideal environment for learning, personal and professional growth, and advancement. With one of the most...
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Account Specialist
5 days ago
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Accounts Receivable Agent
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Moore, United States Hyatt Full timeDescription: We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent...
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Accounts Receivable Agent
3 weeks ago
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