Patient Services Coordinator II 20 Hours

3 weeks ago

Beverly, United States Partners Healthcare System Full time

In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff. Job Specific Responsibilities: * Performs patient service and administrative duties and office work. * Coordinates diagnostic tests referrals and tracks appointments visits and authorization * Verifies Insurance * Prepares Billing * Collects data and generates quality assurance reports * May provides cross coverage to other practices and/or positions, as appropriate * Provides basic information to patients * Triages Phone calls * Orders Medical Records * Registers and re-registers Patients * Schedules Patient appointments using an automated or manual system * Ensures patient forms are completed accurately * Verifies Patient Demographics/EDI Insurance Verification * Collects Co-Pays * Assists with training/orienting of new staff * Order Entry * May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I * Performs and participates in special projects as directed * May assist with training and guidance of staff. * Acts as a liaison with other hospital departments and PHS affiliates * Provides functional guidance to Levels I & II EE's * Participates in department or hospital wide committee's. Required: * Word Processing Skills. Knowledge of Spreadsheets and database systems. Accurate typing. Understands HMO, managed Care and various coverage options. Strong Communication Skills, both oral and written. Ability to Prioritize work. * Minimum of 3 years related experience, preferably in a clinical setting or Patient Services Coordinator I could move into this level within 1-3 years based on demonstrated proficiency * HS Diploma required Preferred: * Completion of a certificate and Associate degree preferred in Business related or Medical assisting program or Equivalent.

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