Quality Control Lab Supervisor

1 week ago

Dedham, United States American Red Cross Full time
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good

Job Description:

Lead a team that's dedicated and mission-driven to help save lives every day.

Join the Red Cross Biomed Team
At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You'll be part of a like-minded team that shares a passion for making a difference and a work environment that supports grow th , learning , and succeeding.

Summary:
R esponsible for the daily operations of Manufacturing. Hire and supervise staff. Participate in education and training activities. Ensure compliance with federal, state, ARCBS directives and regional policy and procedures and regulations. Ensure compliance with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Comply with the Clinical Laboratory I Improvement Amendments (CLIA). Provide support, development , and/or leadership guidance to all volunteers.

Responsibilities :

  • Responsible for the supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating , and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
  • Responsible for staff training and certification of competency.
  • Prepare work schedules and ensure appropriate coverage for assigned shift s .
  • Supervise all work processes and ensure work is performed accurately and efficiently.
  • Ensure compliance with state and federal regulations, and regional policies and procedures. Perform supervisory review of documents.
  • Ensure Invoice monitoring, reconciliation , and timely payment of all bills.
  • Supervise good inventory management practices.
  • Ensure products/samples are suitable for release for distribution and are managed appropriately.
  • Ensure routine analysis of routes used to ensure the most cost-effective methods are in place.
  • Ensure monthly product QC requirements are met.
  • Ensure quality and quantity of manufacturing and distribution goals are met; including timelines.
  • Ensure accurate electronic and physical inventor y location for products are maintained.
  • Participate in documenting, investigating, troubleshooting , and preventing recurrence of department errors, problems , and customer concerns/complaints.
  • Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
  • Participate in process improvements within the area of responsibility.
  • Lead suspect product/sample management process.
  • May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
  • May perform, review and approve quality control on products, reagents, equipment , and various test kits.
  • Serve as a departmental expert on the applicable computer systems.
  • Maintain the required records and files.
Qualifications :
  • Bachelor's degree required.
  • Minimum 3 years of related experience or equivalent combination of education and related experience required.
  • MT (ASCP) certifications or equivalent certifications where required.
  • Pharmaceutical manufacturing experience preferred.
  • 1 year of lead or supervisory experience.
  • Must have effective communication and customer service skills.
  • Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required.
  • Ability to work on a team.


As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering-both during the COVID-19 pandemic and year-round.

Apply now Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

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