Patient Service Specialist PRN

3 weeks ago

Columbus, United States Concentra Full time

Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.

Responsibilities:
  • Greet patients and visitors
  • Communicate wait times to patients and direct them accordingly
  • Obtain authorization, as needed, to process patients for services
  • Check in patients using appropriate patient management system
  • Explain all required forms to patients and ensure proper completion of all paperwork
  • Answer incoming telephone lines and direct the caller accordingly
  • Contact patients regarding appointment reminders, rescheduling, or cancellations.
  • Check out patients in appropriate patient management system and distribute records
  • File paperwork, medical records, and correspondence
  • Maintain inventory of office supplies and printed forms
  • Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
  • Follow HIPAA guidelines and safety rules
  • Attend center staff meetings
  • Participate in initial and ongoing training as required
  • Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
  • Assist Center Operations Director or other leader in managing daily administrative functions
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility
  • Use employer reporting tool to scan and distribute employer results and paperwork
  • Review clinician transcriptions and enter applicable charges via internal charge entry system.
  • Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education Level: High School Diploma or GED

Job-Related Experience

  • 6 months to 1 year
  • Working knowledge of state-specific occupational medicine requirements preferred

Job-Related Skills/Competencies

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Demonstrated effective communication and interaction with employers, patients, providers, and other employees
  • Demonstrated ability to maintain working relationship with all levels of employees
  • Demonstrated excellent customer service skills
  • Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
  • Ability to perform all aspects of front office operations
  • Drive to achieve or exceed established service standards


Additional Data:

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

  • Patient Service Specialist PRN

    1 month ago

    Columbus, United States Concentra Career Choice Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • Patient Access Representative/Communications Specialist PRN

    3 weeks ago

    Columbus, United States Prairie Ridge Health Full time

    Prairie Ridge Health is looking for two team members to join our Registration/Communications Department in the role of Patient Access Representative/Communications Specialist. This position is PRN (as needed). This position will work various night, pm and weekend shifts. Both roles are one of the first points of contact for PRH and will be expected to...

  • Patient Access Representative/Communications Specialist PRN

    1 month ago

    Columbus, United States Prairie Ridge Health Full time

    Job DescriptionJob DescriptionPrairie Ridge Health is looking for two team members to join our Registration/Communications Department in the role of Patient Access Representative/Communications Specialist. This position is PRN (as needed). This position will work various night, pm and weekend shifts. Both roles are one of the first points of contact for...

  • Patient Financial Counselor

    7 days ago

    Columbus, United States Prairie Ridge Health Full time

    Prairie Ridge Health is looking for two team members to join our Registration Department in the role of Patient Financial Counselors. These positions are PRN(as needed) for weekday shifts Monday - Friday. POSITION SUMMARY: This position is the financial liaison between the patient and Prairie Ridge Health (PRH). This position includes researching and...

  • Patient Financial Counselor

    6 days ago

    Columbus, United States Prairie Ridge Health Full time

    Job DescriptionJob DescriptionPrairie Ridge Health is looking for two team members to join our Registration Department in the role of Patient Financial Counselors. These positions are PRN (as needed) for weekday shifts Monday - Friday.POSITION SUMMARY: This position is the financial liaison between the patient and Prairie Ridge Health (PRH).  This...

  • PRN Phlebotomist

    2 months ago

    Columbus, United States Luxor Scientific LLC Full time

    Job DescriptionJob DescriptionDescription:Position Summary:Collects and prepares blood specimens for laboratory testing. Represents the laboratory to patients and their families. Reviews orders and obtains clinical and demographic information. May print requisitions or complete requisitions and verifies patient identification and correct specimen type for...

  • Inpatient Diabetes Educator PRN

    1 week ago

    Columbus, United States Prairie Ridge Health Full time

    Job DescriptionJob DescriptionPRH is looking for a team member to join our Nutrition and Diabetes Services Department in the role of Inpatient Diabetes Educator. This position is PRN (as needed) Monday-Friday 8:00am-4:30pm. This position is responsible for providing consultation, screening assessment, reassessment, and education for patients with a variety...

  • Patient Accounts Specialist

    5 days ago

    Columbus, United States Ohio's Hospice of Dayton Full time

    What You Should Know About the Patient Accounts Specialist Role: This is a full time remote position.Schedule will include Monday - Friday with hours of 8:00am - 5:00pm.This position requires previous medical billing experience and physician billing experience is a plusThe Patient Accounts Specialist Essential Duties Are: The purpose of this position is to...

  • Emergency Department Registered Nurse/PRN

    1 month ago

    Columbus, United States St. Luke's Hospital Part time

    St. Luke’s Hospital has a new opportunity for an experienced PRN emergency room nurse! Our hospital is one of the very few critical access hospitals in the country that earned 5 stars in patient satisfaction from CMS in 2020 and we need YOU to help us get to the next level! In this role, you will be part of a progressive team dedicated to advancing the...

  • Emergency Department Registered Nurse/PRN

    1 month ago

    Columbus, United States St. Luke's Hospital Full time

    St. Luke’s Hospital has a new opportunity for an experienced PRN emergency room nurse! Our hospital is one of the very few critical access hospitals in the country that earned 5 stars in patient satisfaction from CMS in 2020 and we need YOU to help us get to the next level! In this role, you will be part of a progressive team dedicated to advancing the...

  • Travel Nurse RN

    4 days ago

    Columbus, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 06/16/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelPRN Healthcare Job ID #1246752. Pay package is...

  • Travel Nurse RN

    5 days ago

    Columbus, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 06/16/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelPRN Healthcare Job ID #1246752. Pay package is based on 12 hour...

  • Travel Nurse RN

    6 days ago

    Columbus, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1240911. Pay package is based on 12 hour shifts and 36 hours per week...

  • Travel Nurse RN

    6 days ago

    Columbus, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Columbus, Georgia.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1242953. Pay package is based on...

  • Travel Nurse RN

    1 week ago

    Columbus, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/17/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245414. Pay package is based on 12...

  • Travel Nurse RN

    6 days ago

    Columbus, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Columbus, Georgia.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1243934. Pay package is based on 12...

  • Travel Nurse RN

    1 week ago

    Columbus, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Columbus, Georgia.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1243934. Pay package is...

  • Travel Nurse RN

    6 days ago

    Columbus, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/17/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245414. Pay package is based on 12 hour shifts and...

  • Travel Nurse RN

    1 week ago

    Columbus, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Columbus, Georgia.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1242953. Pay...

  • Travel Nurse RN

    1 week ago

    Columbus, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Columbus, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 06/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1240911. Pay package is based on 12 hour shifts and 36 hours...