Receptionist

4 weeks ago

Livonia, United States Michigan Staffing Full time

Join Our Team Bill Brown Ford is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Receptionist, you are the dealership's front line and first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt assistance to customers with courtesy, accuracy and professionalism. Commitment: Ensure our customers have a world-class car-buying experience at every step along their journey. Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy. Collaboration: Support the dealership sales and service team during events, service rush hours and as otherwise needed onsite, often during non-traditional hours. Technical Expertise: Capably manage telephone switchboards to handle customer calls, and enter basic customer demographic information into the sales control system as required. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Location Address: 32222 Plymouth Rd

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