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Senior Consultant/Manager

1 month ago

Cleveland, United States Centric Consulting Full time

Senior Consultant/Manager

Job Location: Cleveland, OH

Join our team

Centric Consulting is an international management consulting firm with expertise in digital, business and technology. We are looking for a Senior Consultant/Manager to join our growing team.

What We Offer?

We offer benefits to support your physical, emotional, mental and financial health:

  • Time Off, When You Need It.A self-managed paid time off (PTO) program.
  • Built For Families. Parental leave and flexible remote working options.
  • Care For You and Yours. Flexible health care options for you, your family and your pets. Plus, long-term disability, 401(k) benefits and more
  • Help With the Little Things. Stipends to offset home office costs (such as internet, cell service and supplies).
  • Our Success Is Your Success. Aprofit-sharing program and annual company-sponsored trip to celebrate our accomplishments together.
  • Opportunities to Grow. Take courses. Attend conferences. Get certified.

Want to know why you should work with us and what we offer employees? Visit our website to learn more.

In this role, you will:

Delivery

  • Participate in the management of the full life cycle of complex projects.
  • Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
  • Support the evaluation and resolution of project issues and scope changes throughout the project phases.
  • Participate in client engagements in a matrixed fast-paced environment, including core aspects required to successfully plan, forecast, manage and report.
  • Work as a member of cross-functional delivery teams to deliver impactful business outcomes.
  • Participate in the develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
  • Be involved in setting strategic direction to establish near-term goals for area of responsibility.
  • Help provide solutions (often technology enabled) to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
  • Manage and collaborate with internal Centric teams and third parties in account administration activities, such as project setup, talent acquisition and staffing, approval of account time and expense, billing, and accounts receivable, etc.

Business Development

  • Establish and manage collaborative partnerships with key stakeholders to support team effort to expand opportunities.
  • Based on project work contribute to strategies to expand business and contribute to proposals to gain net new business.
  • Demonstrate value to the client by leading the creation of the solution proposal, business case, and contract.
  • Create Centric collateral, such as, case studies and knowledge artifacts, that can be leveraged across Centric.

Practice Management

  • Participate as a project leader in the Centric Cleveland business operating model and capability development, people development, market strategy development, as well as process and technology enablement.
  • Maintain alignment to the Centric mission to create unmatched experiences for our clients and employees.
  • Contribute to Centric growth and operational improvements.
  • Maintain a connection to Centric through participation in events outside of client activities.
  • Build client working relationships across team members that foster collaboration.

Who you are:

  • Project leadership in business consulting (e.g., process improvement, change management), in technology consulting (e.g., data & analytics, customer application development, ERP, CRM, enterprise collaboration, customer experience) or equivalent experience.
  • At least five years of experience in managing complex professional services projects and client relationships.
  • Show flexibility in the type, duration, and nature of client delivery roles.
  • Client and team management skills.
  • Excitement around knowledge sharing, and the desire to mentor others.
  • Passionate and knowledgeable about the client and client's environment

About Centric Consulting:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees across the country and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. At Centric, we are looking for and embrace candidates of all backgrounds and identities who have a hunger for learning, collaborating, and generating unmatched experiences. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.

#LI-Hybrid

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