Customer Service Representative

4 weeks ago

Rocky River, United States Graybar Full time

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

Hourly rate: Starting at $22.00 an hour depending on experience.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
  • Strong communication skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • Some retail or counter sales experience preferred
  • 2 year or 4 year degree preferred


Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest

  • Insurance Agency Customer Service Representative

    3 weeks ago

    Rocky River, United States Mission Connect ETA LLC Full time

    Job Summary:The Customer Service Representative (CSR) is responsible for providing exceptional customer service to clients by handling inquiries, processing insurance policy changes, assisting with claims, and ensuring a positive customer experience. The CSR serves as the primary point of contact for policyholders (Businesses) and plays a critical role in...

  • Insurance Agency Customer Service Representative

    2 weeks ago

    Rocky River, United States Mission Connect ETA LLC Full time

    Job Summary: The Customer Service Representative (CSR) is responsible for providing exceptional customer service to clients by handling inquiries, processing insurance policy changes, assisting with claims, and ensuring a positive customer experience. The CSR serves as the primary point of contact for policyholders (Businesses) and plays a critical role in...

  • Customer Service Representative

    2 weeks ago

    Rocky Hill, Connecticut, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...

  • Customer Service Representative

    4 weeks ago

    Rocky Hill, United States PeopleReady Full time

    Job Description Customer Service Representative PeopleReady of Rocky Hill, CT is now hiring Customer Service Representatives! Apply today and you could start as soon as tomorrow. As a PeopleReady associate you'll benefit from: The freedom to work where you want, when you want and as often as you want. Next-day pay* for many of our open positions. The...

  • Customer Service Representative

    4 weeks ago

    Rocky Mount, North Carolina, United States Circle K Full time

    Store : 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Middle River, United States The Panther Group Full time

    The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD! The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the programs pr Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    4 weeks ago

    Rocky Mount, United States Davis Heating, Cooling, Plumbing & Electric Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount, Va. You’ve probably seen our trucks and our ads. What you don’t...

  • Customer Service Representative

    2 weeks ago

    Crystal River, Florida, United States LKQ Full time

    Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and servicesEssential Job Duties:Handle phone and emails from customers. Call center functions to provide quality customer service. Ensu Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Representative

    1 week ago

    Fall River, United States D2G Group LLC Full time

    **Are you passionate about delivering exceptional customer service and providing solutions that leave customers delighted? Do you thrive in a fast-paced environment and enjoy being the face of a company? If so, we want you to join our team as a Customer Service Representative!** As a Customer Service Representative here at the D2G Group, you'll be...

  • Customer Service Representative

    3 weeks ago

    Rocky Hill, United States CATIC Full time

    **JOB TITLE**: - Customer Service Representative**REPORTS TO**: - Title Services Manager**DEPARTMENT**: - Agent Services**FLSA STATUS**: - Non-exempt**LOCATION**: - Rocky Hill, CT (Hybrid position)**SUMMARY**: **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following: - Answer telephone calls within 15 seconds and greet caller in a professional,...

  • Customer Service Representative

    3 weeks ago

    Rocky Hill, United States Richelieu Hardware Full time

    Our Opportunity We are currently seeking an Customer Service Representative to join our team of professionals. . Key Responsibilities As a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the company by obtaining, analyzing, and...

  • Customer Service Representative

    4 weeks ago

    Middle River, United States The Panther Group Full time

    The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD! The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the program’s procedures for payments, information changes, and violations enforcement. Essential Duties and...

  • Customer Service Representative

    6 days ago

    Toms River, United States Hunan Garden Full time

    **About us** Hunan Garden is a small business in Toms River, NJ. Our work environment includes: - Food provided - Casual work attire - Relaxed atmosphere - On-the-job training Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you...

  • Customer Service Representative

    1 week ago

    Eagle River, United States Classic Collision Inc Full time

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative for our Anchorage locations. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality,...

  • Customer Service Representative

    4 weeks ago

    Eagle River, United States Speedy Glass Full time

    For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that are unsurpassed for quality and safety. We pride ourselves on creating a...

  • Customer Service Representative

    2 weeks ago

    Rocky Hill, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...

  • Customer Service Representative

    4 weeks ago

    Middle River, United States REQ Solutions Full time

    Job: Customer Service RepresentativeLocation: Middle River, MD 21220Duration: Contract (Key Words: Customer Service, Customer Service representative, Customer Support, CSR, Incoming call, Outbound call, Call, Calling,Phone Calls)Responsibilities:Assists customers with the account opening process.Accurately explains the terms/conditions and...

  • Customer Service Representative

    4 weeks ago

    Middle River, United States REQ Solutions Full time

    Job: Customer Service Representative Location: Middle River, MD 21220 Duration: Contract (Key Words: Customer Service, Customer Service representative, Customer Support, CSR, Incoming call, Outbound call, Call, Calling, Phone Calls) Responsibilities: Assists customers with the account opening process. Accurately explains the terms/conditions and...

  • Customer Service Representative

    4 weeks ago

    Middle River, United States REQ Solutions Full time

    Job: Customer Service RepresentativeLocation: Middle River, MD 21220Duration: Contract (Key Words: Customer Service, Customer Service representative, Customer Support, CSR, Incoming call, Outbound call, Call, Calling,Phone Calls)Responsibilities:Assists customers with the account opening process.Accurately explains the terms/conditions and...

  • Customer Service Representative

    2 weeks ago

    Middle River, United States TransCore Full time

    TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland. Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is...