Property Manager

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.ABOUT BEDROCK Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site, Book Tower, City Modern, Tower City Center and the May Company Building. Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking. For additional information about Bedrock, please visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.POSITION SUMMARYProperty Managers are primarily accountable for the overall day-to-day management of assigned properties. They must critically assess issues and make decisions that balance tenant experience, fiscal responsibility, and asset management. They must place maximum emphasis on physical asset management and reinvestment, environmental health and safety, customer service, and aligning with the company's goals and objectives. Property Managers collaborate with other operations teams and build strong relationships within the respective building teams.ESSENTIAL FUNTIONSEnsures the building operations, including life safety, environmental services, engineering, and general maintenance are completedProvides 24-hour coverage to meet up with emergency needs of tenantsPrepares and oversees the annual budget, including preparing capital project requests and review of operating expensesEnsures proper maintenance of lease and property files and ensures such files are updated as requiredEnsures all portfolio documentation and reports are completed accurately and on timeReviews, assesses, and achieves financial objectives by collecting rents, timely payment of invoices and bills, forecasting portfolio expenses, preparing an annual budget, scheduling expenditures, analyzing, and reporting variances, and initiating corrective action, including the reconciliation of camPrepares tenant rent letters and reconciliationsMaintains properties by investigating and resolving tenant complaintsInspects vacant units, and completes repairs, plans unit refreshes, and small-scale renovationsContracts with landscaping, trash, and snow removal companiesMaintains building systems with the support of engineering teams and supervising repairsEnforces lease requirements and procedures, up to and including eviction documentationPrepares reports by collecting, analyzing, and summarizing data and records with the support of asset management and property accountingManages and develops team members including weekly one on ones, goal setting, and performance managementAll other duties as assignedLEADERSHIP ATTRIBUTES Drives the Culture: Communicates the culture's value to team members and holds them accountable to living it every dayDevelops People: Set clear expectations, deliver timely and effective feedback, and encourage team members to develop their talentsBuilds Trust: Demonstrate a high degree of integrity by honoring commitments, telling the truth, and respecting confidentiality appropriatelyThinks Strategically: Clearly understand the business, lead the team through the problem-solving process, and work on the business not just in the businessCommunicates Effectively: Recognize how words, tone, and physiology impact results, then adapt accordingly to gain buy-in and alignment for the team's and organization's visionPOSITION REQUIREMENTSBachelor's Degree in Property Management or related field or equivalent education, training, or experience (preferred)5 years of experience in property management with (required)2 or more years of experience in property management supporting commercial office or retail properties (preferred)Real Estate Salesperson License - Michigan (must have, or acquire within 90 days)POSITION QUALIFICATIONSAble to problem-solve at an advanced levelAble to perform tasks by interpreting and analyzing established proceduresAnalyze situations to determine the best course of actionCommunicate effectively with relevant stakeholders, internal and external, from a variety of backgroundsPlan, coordinate, follow through, and organize work projects to ensure efficiencyWork under the pressure of deadlinesWork collectively with a wide variety of stakeholdersExperience in supervising building systems, equipment, and designExcellent written and verbal communication skills and relationship-building skillsAbility to work independently and manage multiple projects and tasksStrong attention to detail and accuracyCustomer service focus and ability to respond appropriately to tenant inquiriesMust be proactive and able to take on new projects, be creative and collaborativeExcellent follow-through in managing tenant issues and administering supervisory responsibilitiesProficient in Microsoft products including Outlook, Excel, Word, and PowerPointFamiliarity with Yardi suite of productsThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.DisclaimerThis job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.Bedrock is an equal-opportunity employer.The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.