Financial Counselor

1 month ago

Newton Lower Falls, United States Mass General Brigham Full time

Description:

Under the direction of the Patient Access Manager, Financial Counselors are responsible for securing payment solutions for uninsured and underinsured patients to enable them to meet their financial obligations. Ensures the integrity of all data collected prior to or at time of service to ensure accurate benefits information and personally collects and facilitates the accurate and timely payment for services provided by leveraging available insurance solutions. Delivers superior internal and external customer service.

Essential Functions:

Interview patients in person and on the telephone in a professional manner that results in positive patient relations and prompt reimbursement for the hospital. Provide guidance, direction and assistance to patients.

  • Interviews patients to determine eligibility for government assistance programs.
  • Assists patients with the completion of applications for state and federal programs.
  • Gathers documentation required for financial assistance applications.
  • Maintains ongoing communication with government agencies regarding the status of claims, following up with patients as necessary to obtain required documentation to ensure that the state gets the info needed to process the applications in a timely matter.

Provides updates and acts as a resource to hospital personnel including Patient Access, Case Management, and Social Services on financial matters as needed.

Screens all self-pay patients, identifies solution(s) and facilitates patient payment and/or solution application process.

Follows up and obtains all documentation required for application processing and accurately enters information into hospital and external systems as appropriate.

  • Establishes schedule for "walk in" insurance assistance applicants and facilitates application process for same.
  • Fields patient billing inquiries and refers to appropriate PFS staff for resolution.

Monitors, manages and actively follows up on active large self-pay and long length of stay accounts ensure solutions / solution modifications in place for patients and optimize ultimate payment for the hospital.

Interviews patients bedside as needed to facilitate timely and effective payments and/or complete insurance solution application process.

Identifies current and prior patient responsible balances, educates patients on their financial responsibilities, and collects self-pay pre-services such as Cosmetic.

Provides estimate of charges to customers such as patients and/or offices.

  • Delivers exemplary customer service for patients in accordance with hospital expectations / guidelines.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

Under supervision of mentor collects co-payments, deductibles, co-insurance, and other patient balances where applicable.

Under supervision of mentor accepts payment, releases change, and provides receipt with 100% accuracy as indicated by daily balancing.

Under supervision of mentor secures cash drawer according to departmental procedures with random quarterly balance checks 100% of the time.

Under supervision of mentor completes cashier functions for facility, patient inquiries and patient balances. Prepares daily cash receipts and process all petty cast requests.

Qualifications:

Education

Associate degree preferred. High School Diploma or equivalent required.

Experience

2-3 years in hospital registration/billing office/clinic with a current working knowledge of registration, insurance, and billing requirements.

Epic experience preferred.

License and Registration

N/A

Knowdelge and Skills

Maintains working knowledge of private, public and third-party payer insurance and related regulations.

  • Proficient in department collection practices and concepts of third party, bad debt and free care regulations.
  • Demonstrated knowledge of federal and state Medical Assistance eligibility regulations and advanced knowledge of healthcare finance.
  • Achieve and maintain certification designation as Certified Application Counselor.
  • Knowledge of federal and state financial assistance programs.
  • Time management skills and attention to detail.
  • Adhere to all hospital and departmental policies and procedures.
EEO Statement

Newton-Wellesley Hospital will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteran or active military status, gender identity or expression, or sexual orientation.

Primary Location MA-Newton-NWH Main Campus

Work Locations NWH Main Campus 2014 Washington Street Newton 02462

Job Finance/Accounting

Organization Newton-Wellesley Hospital(NWH)

Schedule Full-time

Standard Hours 40

Shift Day Job

Employee Regular

Job Posting Oct 24, 2024

  • Personal Financial Counselor, Sioux Falls, SD

    5 months ago

    Sioux Falls, United States Magellan Health Full time

    This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not...

  • Personal Financial Counselor, PFC

    1 month ago

    Little Falls, United States VetJobs Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Personal Financial Counselor, PFC, Camp Ripley, MN

    1 month ago

    Little Falls, United States Magellan Health Full time

    This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not...

  • Camp Counselor Junior

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Junior -Camp Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1628 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing,...

  • Camp Counselor Junior

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...

  • Camp Counselor Junior

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Junior -Lake in the Woods Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1633 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As...

  • Camp Counselor Junior-Onsite Day Camp

    2 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Junior-Onsite Day Camp Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1671 Monday, December 9, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a...

  • Camp Counselor Junior

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Junior --Lake in the Woods Day Camp Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1636 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social...

  • Camp Counselor Junior

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...

  • Camp Counselor Senior-Camp

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Senior-Camp Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1627 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing,...

  • Camp Counselor Senior Lake in the Woods Day Camp

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Senior--Lake in the Woods Day Camp Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1637 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social...

  • Camp Counselor Senior Lake in the Woods Day Camp

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...

  • Camp Counselor Senior-Camp

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...

  • Camp Counselor Senior-Lake in the Woods

    3 weeks ago

    Newton, United States Metro YMCA of the Oranges Full time

    Camp Counselor Senior-Lake in the Woods Fairview Lake YMCA Camps, 1035 FAIRVIEW LAKE RD, NEWTON, New Jersey, United States of America Req #1634 Tuesday, October 29, 2024 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As...

  • Camp Counselor Senior-Lake in the Woods

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...

  • Full Time Mental Health Counselor

    3 weeks ago

    Twin Falls, Idaho, United States St. Luke's Health System Full time

    At St. Luke's Health System, we are committed to delivering exceptional patient experiences and fostering a positive, supportive culture among our Behavioral Health professionals.Salary and Benefits:A competitive salary of $65,000 per yearA comprehensive benefits package, including medical, dental, and vision coverageRetirement plans, including a 401(k)...

  • Licensed Alcohol and Drug Counselor

    1 month ago

    Fergus Falls, United States Northstar Behavioral Health Network Full time

    Job DescriptionJob DescriptionDescription:Licensed Alcohol and Drug Counselor Summary:Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS)....

  • Licensed Alcohol and Drug Counselor

    2 weeks ago

    Fergus Falls, United States Northstar Behavioral Health Network Full time

    Job DescriptionJob DescriptionDescription:Licensed Alcohol and Drug Counselor Summary:Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS)....

  • Counselor for Ongoing Support in Newton, MA

    3 weeks ago

    Newton, Massachusetts, United States Mass General Brigham Full time

    Job OverviewWe are seeking a skilled Clinical Social Worker to provide ongoing support to patients and their families in Newton, Massachusetts.About the RoleThis is an 8-hour per day, 40 hours per week position that requires Licensed Independent Clinical Social Worker certification. The ideal candidate will have experience working with adults and families...

  • Camp Specialist-Camp

    3 weeks ago

    Newton, United States Metropolitan YMCA of the Oranges Full time

    We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven,...