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Fulfillment Manager

2 months ago

Capitol Heights, United States Holistic Industries Full time

About the Job: The

Fulfillment

Manager is responsible for oversight of the packaging

, labeling, storage

and shipping of

state-compliant

product

in a cost

-

effective and efficient

manner

. This

requires impeccable attention to detail and excellent interpersonal communication skills. This position will work with API and

METRC

Seed-to-Sale tracking software and will use expert knowledge of

s

tate regulations to perform job duties and respond to information requests.

SUPERVISORY RESPONSIBILITY

Direct Reports: Fulfillment Supervisor, Fulfillment Associate(s), Delivery Associate(s)

ESSENTIAL JOB DUTIES

Duties

include the following. Other duties may be assigned.

Oversee efficient and state-compliant packaging of cannabis flower and processed products

Ensure accurate filling of sales orders

Promote a positive, customer-service oriented work environment

Reliability, flexibility and punctuality are essential for this role – must be, on time and ready to work for every shift, and able to work a flexible schedule that may start early or end late

Complete manifests and invoices with 100% accuracy

Create delivery routes and monitor delivery drivers as required by state regulations and SOPs

Maintain a compliant and properly organized vault in accordance with regulations and SOPs

Maintain OSHA-compliant standards pertaining to product storage and food safety

Work closely with department leaders and packaging staff collecting, tracking, and recording data

Track and follow up on all sales orders, and monitor and update inventory records

Develop regular reports from facility data to provide to national team members including, but not limited to, inventory, production plans, schedules, work in process, forecasts and efficiency metrics

Prioritize orders/sales and procedures on a daily basis

Supervise the accuracy and efficiency of the labeling process, and assist with labeling product as needed

Supervise the process of loading the delivery van(s), and assist with loading the van as necessary

Lift, move, sort, and wrap/tape/tamper-seal packages in accordance with all regulations

Ensure materials are accurately ordered through Facilities Administration, maintaining adequate inventory of supplies for the department

Oversee vault inventory and ensures records are updated

Recognize areas of opportunity that improve safety, product quality, cost, and productivity

Ability to use standard office equipment with proficient knowledge of all Microsoft Office applications with an emphasis on Excel

Schedule

Fulfillment Associates and approve their time

Works with Facility Operations Management to ensure production goals are met

Acts as a Quality Assurance checker, spot checking labeling and packaging while handling products

Maintain current knowledge of applicable regulations

Supporting operations as requested

Occasionally may participate in product deliveries

Responsible for ensuring delivery vehicles are kept in good working and compliant condition through regular maintenance and making sure vehicles are properly registered and insured.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General:

Regulations require that incumbent be at least 21 years of age and able to obtain and maintain marijuana work credentials with satisfactory results of thorough internal and external background checks

Education/Experience:

HS diploma or equivalent is required

Experience with packaging and order fulfillment, inventory tracking, data entry in a manufacturing environment

Experience in production and supply chain management

Management experience

Minimum of 1 year of inventory control experience

Technological Skills:

Experience with Microsoft Office, specifically Outlook, Word, and Excel

Database systems

METRC

Required Knowledge and Skills:

Ability to prioritize and execute packaging and fulfillment requests

Highly detail-oriented

Comprehensive understanding of cannabis flower and products

Comprehensive understanding of and adherence to state regulations, company policies and SOPs

Knowledge of marijuana strains, edibles, extracts and other current products on the market

Data-based API systems

Ability to multi-task

Must be able to take initiative, make decisions and be proactive.

Proficient written and verbal communications skills

Proven efficiency and ability to prioritize and manage time and task

s

for self and others

Strong self-management and supervisory management skills

Attention to detail

Precise math skills

Organizational skills

Able to multi-task

Able to manage stressful situations and maintain composure

Ability to adapt to changing priorities

Ability to communicate clearly and accurately

Ability to exercise independent judgment

Ability to initiate and follow through on work independently

Ability to train staff

Ability to work in a fast-paced environment

Able to maintain confidentiality

Can delegate

a

ppropriately

Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic,

and

eager to learn

.

Knowledge of medical marijuana regulations preferred

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale . Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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