Current jobs related to Maitre D - Las Vegas - Caesars Entertainment
-
Maitre d'
3 months ago
Las Vegas, United States Yardbird Las Vegas Full timeJob DescriptionJob DescriptionThe Maitre’D is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room and the rest of the host team....
-
Maitre'D/Host
4 weeks ago
Las Vegas, United States SUSHISAMBA Las Vegas Full timeJob DescriptionJob DescriptionThe RoleThe Host and Maitre'D is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. They are also responsible for answering phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. They play an integral part of the...
-
Receptionists
4 days ago
Las Vegas, United States Swingers Full timeSwingers - the crazy golf club is currently looking for Reception members to join the opening team of our new flagship in Las Vegas! Our venue takes mini golf, cocktails and gourmet street food to create a new social experience that we call 'crazy golf'. Our theatrical venue reimagines the 1920s British countryside and features three 9-hole crazy golf...
-
Receptionists
7 days ago
Las Vegas, United States Las Vegas Full time $18 - $24Job DescriptionJob DescriptionSwingers – the crazy golf club is currently looking for Reception members to join the opening team of our new flagship in Las Vegas!Our venue takes mini golf, cocktails and gourmet street food to create a new social experience that we call ‘crazy golf’. Our theatrical venue reimagines the 1920s British countryside and...
-
Front Desk
4 days ago
Las Vegas, United States Swingers Las Vegas Full time $18 - $24Job DescriptionJob DescriptionSwingers – the crazy golf club is currently looking for Front Desk (also known as Receptionist at Swingers) members to join the opening team of our new flagship in Las Vegas!Our venue takes mini golf, cocktails and gourmet street food to create a new social experience that we call ‘crazy golf’. Our theatrical venue...
![Caesars Entertainment](https://media.trabajo.org/img/noimg.jpg)
Maitre D
2 months ago
JOB SUMMARY:
DINING ROOM SERVICE RELATED
(includes but is not limited to the following)
Reservation Book organization and confirmation
- first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum.
Dining Room Dressing
- Prior to the Staff Meeting, he checks the room to make sure the room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.)
Greet all guests 100%
- In charge of making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.)
Seat all guests (100%) -
Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for a table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table.
Take Drink Orders
- As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow the Sequence of Service when taking drink orders.
Take Food Order -
As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow the Sequence of Service when taking food orders.
Bus Tables
- To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed.
Table Set Up
- Make sure tables are set up accordingly for the next guests waiting.
Circulate the dining room and bond with guests
- Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard.
Food and Drink Service
- Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water, and coffee).
Dealing with Guest Complaints if any
- Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity.
Special Requests -
Communicate with Servers and Managers regarding special requests (birthdays, anniversaries, or special events).
ESSENTIAL JOB FUNCTIONS:
Approaching and Seating the Guest
While approaching, find the leader of the group
You must quickly evaluate the guest(s) {who they are, where they should be sat, etc.)
Eye contact with the leader {in that split second, tell the leader everything}
Handshake almost all the time
Never leave the table empty - make a smooth transition with server
Waiter must meet you whenever possible (if not, at least body language to you and guests)
Drinks should be ordered within minutes.
Maitre'd will introduce the server by name.
Bonding - Take time to build rapport when greeting and while seating guests.
Make communication with the rest of the group, positive, charming and controlling body language
The whole front staff should have awareness of your presence in taking guests to the table.
Arrival at the table
-
You must project with an attitude/body language that this beautiful table is the only one for you.
Manipulate and Control the seating
-
Women inside, host outside, etc. This is basic ABC etiquette.
Transition from the Maitre'd to the Waiters
Most importantly, you must train all front staff to respond and follow your lead
(necessary to know skills)
HOW TO ANSWER THE PHONE - Take a Reservation
HOW TO GREET A GUEST
HOW TO SEAT - Where for Whom and How
HOW TO SAY HELLO AND GOODBYE
HOW TO ESCORT THE GUEST TO THEIR TABLE
HOW TO DEVELOP A PERFECT BODY LANGUAGE
HOW TO KEEP FOCUS ON THE DOOR
HOW TO CONTROL GUEST WAITING IN LINE
HOW TO DEVELOP AND USE BIRDS EYE VIEW TO SEE THE WHOLE ROOM
HOW TO CONVERSE WITH GUESTS AND TM's DURING SERVICE HOURS
HOW TO DEAL WITH CELEBRITIES
HOW TO SERVE A DRINK AND FOOD
HOW TO OPEN A BOTTLE OF WINE AND SERVE
HOW TO OPEN A BOTTLE OF CHAMPAGNE AND SERVE
HOW TO CLEAR A TABLE
HOW TO CLEAR A PLATE
HOW TO ACCEPT GRATUITY
HOW TO WEAR A UNIFORM
HOW TO DRESS THE RESTAURANT - Lighting, Candles, Music, Etc
HOW TO TAKE A FOOD ORDER
HOW TO TURN TABLE - Speed
QUALIFICATIONS:
Relevant experience in a high-quality, high-volume operation preferred.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Food Safety Team Member Training required. Training for Intervention Procedures (TIPS) required.
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs, or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
#J-18808-Ljbffr