Personal Banker Associate I

1 week ago

Fishers, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.
Personal Banker Associate I - Fishers, IN LOCATION -- Fishers, Indiana 46038

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker I

    3 days ago

    Fishers, United States Citizens State Bank Full time

    Job DescriptionJob DescriptionPosition Overview:Provides a full range of personalized banking services to retail customers focused on a broad and ongoing relationship including financial counseling, lending, and other financial needs. Discusses personal financial needs of the customer and makes recommendations on how the financial institution can meet those...

  • Relationship Banker II

    3 weeks ago

    Fishers, Indiana, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker II

    4 weeks ago

    Fishers, Indiana, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker II

    1 month ago

    Fishers, Indiana, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker

    2 weeks ago

    Fishers, United States First Internet Bank Full time

    Job DetailsJob Location First Internet Bank of Indiana Fishers - Fishers, IN About the Position: As a Relationship Banker, you are the first point of contact for customers. You perform a number of client-facing functions, including providing excellent customer service to First Internet Bank customers; responding to customer inquiries via phone, email and...

  • Medical Director-Fishers, IN

    4 weeks ago

    Fishers, United States VCA Animal Hospitals Full time

    VCA Lantern Road Animal Hospital is looking for an Medical Director to lead our doctor team in Fishers,IN! We have been serving the our local community for many years. We have a very loyal client base and it continues to grow. We pride ourselves on being efficient and have a collaborative approach to medicine. Our staff is like family and one of our greatest...

  • Medical Director-Fishers, IN

    1 month ago

    Fishers, United States VCA Antech, Inc. Full time

    VCA Lantern Road Animal Hospital in Fishers, Indiana is seeking a highly experienced Veterinarian to lead our talented team as Medical Director. We have been serving the our local community for many years. We have a very loyal client base and it continues to grow. We pride ourselves on being efficient and have a collaborative approach to medicine. Our staff...

  • Medical Director-Fishers, IN

    1 month ago

    Fishers, United States VCA Animal Hospitals Full time

    VCA Lantern Road Animal Hospital is looking for an Medical Director to lead our doctor team in Fishers, IN! We have been serving the our local community for many years. We have a very loyal client base and it continues to grow. We pride ourselves on being efficient and have a collaborative approach to medicine. Our staff is like family and one of our...

  • Medical Director-Fishers, IN

    4 weeks ago

    Fishers, United States VCA Animal Hospitals Full time

    VCA Lantern Road Animal Hospital is looking for an Medical Director to lead our doctor team in Fishers, IN! We have been serving the our local community for many years. We have a very loyal client base and it continues to grow. We pride ourselves on being efficient and have a collaborative approach to medicine. Our staff is like family and one of our...

  • Medical Director-Fishers, IN

    4 weeks ago

    Fishers, United States VCA Antech, Inc. Full time

    VCA Lantern Road Animal Hospital in Fishers, Indiana is seeking a highly experienced Veterinarian to lead our talented team as Medical Director. We have been serving the our local community for many years. We have a very loyal client base and it continues to grow. We pride ourselves on being efficient and have a collaborative approach to medicine. Our staff...

  • LPN Staff I

    3 weeks ago

    Fishers, United States Rochester Regional Health Full time

    HOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Health & Wellness Benefits starting Your First DayMedical, Dental & Vision Programs tailored to...

  • Call Center Customer Support Associate

    3 days ago

    Fishers, United States Crew Carwash Full time

    Call Center Customer Support Associate Crew Carwash - Support Center, 11700 Exit Five Pkwy, Fishers, Indiana, United States of America Req #158 Tuesday, June 25, 2024 Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a...

  • Warehouse Associate

    1 month ago

    Fishers, United States Louisville Tile Full time

    Warehouse Associate Description Louisville Tile of Fishers is seeking a Warehouse Associate. This position offers **competitive pay starting at $20.00 per hour** and no weekend work! The person in this position is comfortable leveraging our technology, and exercises attention to detail during picking, shipping, and receiving. Applicants must pass a...

  • Warehouse Associate

    4 weeks ago

    Fishers, United States Louisville Tile Full time

    Warehouse Associate Description Louisville Tile of Fishers is seeking a Warehouse Associate. This position offers **competitive pay starting at $20.00 per hour** and no weekend work! The person in this position is comfortable leveraging our technology, and exercises attention to detail during picking, shipping, and receiving. Applicants must pass a...

  • Vice President, C

    5 days ago

    Fishers, United States First Internet Bank Full time

    Job Details Job Location First Internet Bank of Indiana Fishers - Fishers, IN About the Position: As the Vice President, Commercial & Industrial (C & I) Senior Portfolio Manager you will provide general monitoring activities, administrative support and oversight to the bank's commercial loan portfolio in an effort to prudently manage ongoing risk. You will...

  • Associate Dentist

    2 months ago

    Fishers, United States American Dental Network Full time

    Benefits: Scrub Allowance 401(k) Health insurance Paid time off Company Overview Work with a great team that places quality of care at the top of their list! We are looking for a part time and full-time dentists who are excited about building relationships with our patients and becoming a part of one of the best communities in the country. Our privately...

  • Associate Dentist

    2 months ago

    Fishers, United States American Dental Network Full time

    Job DescriptionJob DescriptionBenefits:Scrub Allowance401(k)Health insurancePaid time offCompany OverviewWork with a great team that places quality of care at the top of their list! We are looking for a part time and full-time dentists who are excited about building relationships with our patients and becoming a part of one of the best communities in the...

  • Associate Dentist

    2 months ago

    Fishers, United States American Dental Network Full time

    Job DescriptionJob DescriptionBenefits:Scrub Allowance401(k)Health insurancePaid time offCompany OverviewWork with a great team that places quality of care at the top of their list! We are looking for a part time and full-time dentists who are excited about building relationships with our patients and becoming a part of one of the best communities in the...

  • Associate Dentist

    3 weeks ago

    Fishers, United States American Dental Network Full time

    Benefits: Scrub Allowance 401(k) Health insurance Paid time off Company Overview Work with a great team that places quality of care at the top of their list! We are looking for a part time and full-time dentists who are excited about building relationships with our patients and becoming a part of one of the best communities in the country. Our privately...

  • Associate Dentist

    4 weeks ago

    Fishers, United States American Dental Network Full time

    Job DescriptionJob DescriptionBenefits:Scrub Allowance401(k)Health insurancePaid time offCompany OverviewWork with a great team that places quality of care at the top of their list! We are looking for a part time and full-time dentists who are excited about building relationships with our patients and becoming a part of one of the best communities in the...