Customer Service Gate Agent

4 weeks ago

Manchester, United States Piedmont Airlines Full time

We cant wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.

Essential Duties:

  • Assist passengers in boarding and disembarking flights

  • Monitor computerized passenger boarding

  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

  • Change customer flight itinerary and seat assignments as required

  • Operate the Jetway

  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • Successful completion of training course

  • Ability to meet company goals and customer expectations in a high energy environment

  • Effective communication skills

  • Ability to organize, prioritize, and multitask

Preferred Qualifications:

  • Previous airline experience????

  • Previous employment as a front-line customer service provider

  • Basic knowledge of computer applications and programs

Work Environment:

  • Use of telephones, computers, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid drivers license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$18.18/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ?

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

Job Application Deadline:

June 20, 2024

Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.

  • Customer Service Gate Agent

    7 days ago

    Manchester, New Hampshire, United States Piedmont Airlines Full time

    We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Customer Service Gate Agent

    4 weeks ago

    Manchester, United States Piedmont Airlines Full time

    We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Customer Service Gate Agent

    3 weeks ago

    Manchester, United States Piedmont Airlines Full time

    We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Customer Service Representative

    4 weeks ago

    Manchester, United States Julie Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Paid time offTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial...

  • Customer Service Representative

    4 weeks ago

    Manchester, United States Eduardo Ibanez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Relations Representative

    1 hour ago

    Manchester, United States Wes Kuhn - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Insurance and Financial Services Position

    4 days ago

    Manchester, United States Cody Fait - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Insurance and Financial Services Position

    2 weeks ago

    Manchester, United States Travis Hesser - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Customer Service Agent: Triage Center- 5771

    3 weeks ago

    Manchester, United States Community Health Resources (CHR) Full time

    **JOB TITLE**:Customer Service Agent **EMPLOYMENT TYPE**: Full-Time; 40 hours/week **SCHEDULED HOURS**: Monday-Friday 8:00AM-4:30PM; some late nights required 11:30am-8:00pm **PROGRAM/LOCATION**:Triage Center, Manchester, CT **PC#**: 2403 **ABOUT THE PROGRAM**: Triage Center** Responds to statewide requests for CHR services. Provides screening & triage...

  • Cross-Utilized Agent, MHT

    3 weeks ago

    Manchester, United States TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Full time

    Cross-Utilized Agents will be responsible for the performance of both Passenger Service, and Ramp Agent positions. Passenger Service AgentGeneral Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries...

  • Cross-Utilized Agent, MHT

    3 weeks ago

    Manchester, United States TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Full time

    Cross-Utilized Agents will be responsible for the performance of both Passenger Service, and Ramp Agent positions. Passenger Service AgentGeneral Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries...

  • Telemarketer - State Farm Agent Team Member

    4 weeks ago

    Manchester, United States Jacob Bramel - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Bilingual Customer Service Agent: Triage Center

    7 days ago

    Manchester, Connecticut, United States Community Health Resources Full time

    With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Bilingual...

  • Bilingual Customer Service Agent: Triage Center

    3 weeks ago

    Manchester, United States Community Health Resources Full time

    With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Bilingual...

  • Bilingual Customer Service Agent: Triage Center

    3 weeks ago

    Manchester, United States Community Health Resources Full time

    With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Bilingual...

  • Office Representative

    4 weeks ago

    Manchester, United States Jacob Bramel - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Office Representative

    4 weeks ago

    Manchester, United States Jacob Bramel - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Marketing Representative

    4 weeks ago

    Manchester, United States Julie Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Manchester, IA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Julie Smith - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Office Manager

    4 weeks ago

    Manchester, United States Travis Hesser - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who...

  • Account Manager

    3 weeks ago

    Manchester, United States Cody Fait - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryOpportunity for advancementPaid time offSigning bonus Position OverviewState Farm Insurance Agent located in Manchester, NH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Cody Fait State Farm, you will build and develop customer relationships...