Customer Service Representative

3 weeks ago

Grove City, United States Guest Worldwide Full time

**Customer Service Representative (Work at Home)**

CAROUSEL_PARAGRAPH

* Grove City, Ohio

* Sales

* R55101

Sysco Guest Supply, LLC ** Share Job**

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or The Customer Service Representative p rovide s customer and Territory Managers (TMs) support with the sales of hotel and operational supplies. **Work At Home Requirements:**

+ High speed internet

+ Must live in one of these states: FL, GA, OH, IN, TX, OR, MT, NV,

+ Quiet, secured workspace* 2 years Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.).

* Call Center experience a plus.

* Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner.

* Customer Service Respond promptly to requests for service and assistance as needed. Follow up as needed.

* Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.

* Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.

* Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.

* Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments.

* Detail Oriented Attention to details and accuracy.

* Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation.

* While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds.

* This position primarily works in an office environment. The noise level in the work environment is usually moderate.

* This position may require evening and weekend work depending on business needs.

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