Retail Store Associate

1 month ago

Lincoln, United States Speedway Motors Full time

**Retail Store Associate**

Retail Store LNK 21 Lincoln, Nebraska Department **Retail Store LNK 21**

If so, we are looking for you Speedway Motors has been a trusted source for specialty rodding, racing products, and friendly expert advice for almost 70 years. With deep roots as a family business, Speedway Motors has grown from a one-man operation to a vertically integrated manufacturer, distributor, and multi-channel retailer of automotive products and we are looking for you to help us continue that tradition

We believe strongly in our company values and live them out each day We work together as One Team across all departments, Choose Positivity in everything we do, put People First , encourage speaking up because You Have a Voice , and above all else we are Driven to Succeed . If you can embrace these values and they align with who you are, then wed love to chat with you

Job overview

The Retail Store Associate is responsible for a high level of quality service for internal and external customers, accurate processing of returns, orders and product information. During down time, this position will repair, label and stamp parts as needed.

Here are the specifics:

* Assist customers by providing product and service information, sell product, and suggest additional product.

* Enter orders into SOP computer program, process payments, returns, provide accurate charges and changes.

* Pull orders from the warehouse, create accurate invoicing and deliver product to the pertinent location.

* Create and process loan tickets for products as needed, retrieve product, and deliver to the customer experience (CX) team.

* Reverse loan ticket when it is returned and return to appropriate location.

* Identify, research, and resolve customer issues and follow up on inquires not immediately resolved.

* Distribute returned products to quality control (QC) department, pick up and place in appropriate location after disposition has been made.

* Recognize, document, and alert purchasing and CX manager of trends and recommend process improvements.

* Safely drive tugger, forklift (if certified), pallet jack and ride bike to retrieve product as needed

* Assist in repairing of products, labeling or stamping products.

* Maintain regular and reliable attendance.

* Perform all other duties as assigned or needed.

Well take care of you here's how

We put our employees first, and care about your well-being and personal life. From a competitive benefits package and 401k plan to growth opportunities, we have your best interest in mind, always.

* Comprehensive Health, Dental and Vision Insurance

* Retirement Plan with Company Match

* Paid Time Off

* Paid Holidays

* Continuing Education Reimbursement

* Wellness Program and Gym Reimbursement

* Discount on Speedway Motors Product, Extra Pay for Being Involved in the Industry (Attending Car Shows, Race Events, Creating Content for Automotive Blog), Rent Discount for all Speedway Properties, and Referral Bonuses.

* Growth Opportunities

* An *extremely* supportive team.

* Opportunity to utilize your strengths and be creative.

Work Environment

* Ability to rarely lift and carry

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