Front Desk Receptionist

3 days ago


Hamden, United States ross a kaplan dmd, pc. Full time

Front Desk Receptionist/Insurance Coordinator:

About Us: We are a well-established, second generation general dentistry practice dedicated to providing exceptional patient care and delivering high-quality oral health services. Our team is committed to creating a comfortable and professional environment for both patients and staff.

Job Description: We are currently seeking a reliable and experienced Front Desk Receptionist/Insurance Coordinator to join our team. We are looking for a "SUNNY, FRIENDLY PEOPLE PERSON"- someone who likes to engage with people in a friendly manner, while multi tasking in our busy office. The ideal candidate will play a crucial role in ensuring the smooth operation of the front desk, Insurance verification, claims processing, and providing excellent customer service to our patients.

Responsibilities:

  • Greet and welcome patients with a warm and friendly, cheerful demeanor.
  • Manage appointment scheduling, cancellations, and rescheduling.
  • Answer phone calls, address patient inquiries, and provide information as needed.
  • Verify patient information and insurance details.
  • Handle patient registration and check-in/check-out processes.
  • Process billing and insurance claims accurately.
  • Follow up claims that need additional efforts for approvals.
  • Organization of charts, and EOBs as needed
  • Assist with administrative tasks and other duties as assigned.

Qualifications:

  • Previous experience in a dental office/ medical office is required.
  • Strong interpersonal and communication skills.
  • Proficient in using computer systems and office software, training will be provided.
  • Excellent organizational and multitasking abilities are a must.
  • Attention to detail and accuracy in handling patient information.
  • Positive attitude and a team player.
  • Knowledge of dental terminology and procedures is a plus.

Working Hours: Monday, Tuesday, Thursday 8:00 am-6pm.,

Fridays 9am-1pm. NO Wednesday or Weekend hours

Benefits:

  • Competitive salary, plus incentive bonus based on monthly office collections.
  • Health insurance, after 90 day trial period
  • Paid time off
  • Profit Sharing, 401k matching

We appreciate all applications, but only those selected for an interview will be contacted. Thank you for your interest in joining our practice.

Work Location: In person

Job Types: Full-time,



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