Sales Coordinator

2 weeks ago


Boston, United States Claremont Full time

Description

Claremont Companies is looking to add a Sales Coordinator to our team in Needham, Massachusetts

As a Sales Coordinator, you will assist the Director of Sales with coordinating, selling and setting up meeting spaces. This is a dynamic role that can help propel your career in the hospitality industry

DUTIES AND RESPONSIBILITIES:

  • Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotel's standard operating procedures.
  • Read and analyze group sales forms to gather guest requirements or needs.
  • Responsible for meetings, making introductions, and ensuring that all arrangements and requirements are gathered with all group and function business.
  • Read and analyze Banquet event order (BEO) / to gather guests' requirements, determine proper set up, buffet, audio/visuals, and timeline, and also give attention to any special guest needs.
  • Timely attend all telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
  • Answer phone, direct to the appropriate person, and/or take messages.
  • Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
  • Promptly respond to all inquiries.
  • Compose, publish, and distribute Banquet event orders (BEO) and group resumes to all department heads and personnel who are involved in servicing the guest's needs.
  • Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well-being.
  • Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) and group resumes.
  • Prepare signage and menu items for all banquet events function

Requirements

Requirements

  • Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent
  • Proficient in Microsoft Office applications
  • Prefer experience in Property Management Software's, Delphi Sales and Catering, OnQ Sales and Catering and SalePro software

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