Bartender

** Bartender**

**Job Category****:** Beverage **Requisition Number****:** BARTE01955 Showing 1 location **Job Details**

**Description**

The Bartender is responsible for preparing and serving beverages and/or food to guests while delivering outstanding guest service.

**Duties and Responsibilities**

* Understand and respond to customers needs and ensure a high level of guest satisfaction

* Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.

* Provide fast, friendly, professional and responsive customer service to hotel guests and staff.

* Mix and garnish beverages according to recipe and portion control standards.

* Present and serve beverages to guests.

* Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations

* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.

* Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.

* Cut, store and ensure product quality of all beverage-related perishables.

* Respond professionally to inebriated guests, as needed

* Work well with the team, understanding that it takes a team to accomplish our goals, vision and objectives.

* Under all circumstances, reaches towards calmness, tact and creativity to ensure the continued confidence of the public and co-workers.

* Assist in maintaining a workplace that is comfortable, clean, and fun.

* Ensure operational effectiveness by delivering superior service and quality products in a consistent manner to both customers and the team.

* Lead by example follows directions and ensures all aspects of the operation are met and delivered.

* Seek ways to save/generate revenues for the hotel, especially pertaining to the food and beverage operations.

* Attend all mandatory department meetings.

* Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

* Maintain confidentiality of proprietary information, and protect company assets

* Complete all other duties as assigned to support the mission and goals of National Hospitality Services.

**Required Skills and Experience**

* At least six months of bartending experience in a full-service bar and/or restaurant required.

* Highly energetic and motivated individual.

* Excellent interpersonal and communication skills with a strong customer/client focus.

* Self-Starter with the ability to work independently and as a team.

* Ability to work in a fast-paced, high-pressure environment.

* Results-driven focus and ability to work through to completion in a timely manner

* Adaptable to change.

* Stand, sit or walk for an extended period of time or for an entire work shift.

* Must maintain a neat and professional appearance, upholding company appearance standards at all times.

* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

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