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Server

5 months ago

Chanhassen, United States Chanhassen Dinner Theatre Full time

**Job Title: Server Department: Food & Beverage**

**Reports To: Food & Beverage Managers FLSA Status: non-exempt**

**Summary**

The server position is responsible to set up tables and rooms according to maps, greet and seat guest, provide excellent service in serving food, beverage and desserts to ensure a quality experience at our establishment, communicate with management and other service staff regarding guest satisfaction.

**ESSENTIAL RESPONSIBILITIES AND DUTIES:**

Check maps and work list

Set up dining area(s)

Attend cue call

Help seat guests

Knowledge of menu and beverage items

Serve beverages, food & desserts according to proper procedure

Clean and maintain station throughout service

Communicate any inquiries, special requests, complaints/compliments to Food & Beverage Manager on duty.

Respond to emergencies appropriately

Work as a team member and assist co-workers when needed

Perform other related duties as assigned

**CORE COMPETENCIES:** To perform the job successfully, an individual should demonstrate the following competencies:

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Clear, concise written and verbal communication skills

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Excellent knowledge of food service management, safety and sanitation skills understand basic safety and sanitation procedures and apply.

Excellent knowledge of event leadership: responding to customer needs, organizing service staff, knowledge of tasks such as table skirting, place settings, napkin folds, buffet set-up, butler service, wine pours, event and kitchen timing and pacing, and signature service methods: (Serve from the left, clear from the right) and four servers take two plates out and serve a table of eight, setting four plates down simultaneously and then the other four.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Support organization's goals and values; Supports affirmative action and respects diversity.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and Experience**

High school diploma or GED

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties the employee is regularly required to stand, or walk, reach/carry with hands and arms and must be able to lift and/or move up to 40 pounds.

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.

Company : Chanhassen Dinner Theatre

Position : Server

Status : Part Time

Shift : , Third (Night)

Req # : 5990175

Date Posted : August 01, 2021

Location : 501 W 78th St, Chanhassen, US, MN, 55317

Job Category : Staff