Receptionist

Dental Office Customer Service Representative Be part of something new and special Seeking a people person to provide excellent customer service for a brand new dental office in Raytown, Missouri. We'd love a bi-lingual candidate, but not necessary. Even if you have no dental experience, we'd love to hear from you Along with outstanding customer service, you will need to be organized and administratively inclined to handle a variety of duties from coordinating appointment times over the phone to entering dental insurance information into the computer. Experience in Dentrix appreciated but not necessary, we are willing to train the right person who will love their jobs. Compensation is $11-$20 per hour, based on personality, experience, and interview. We work evenings and Saturdays to allow convenience to working patients. Morning shifts are from 7:30am to 1:30pm and afternoon shifts are from 1:30pm to 7:30pm. We are open to motivated members who want to work 12 hour shifts as well. About Us: We are a private practice dental office serving all and any patients. We accept most types of insurance and try to help as many people as possible. We offer our patients extended hours and work on Saturdays. We are looking for that great person to join this winning team and enjoy a lively, positive work environment where we, as a team, understand the key role you will play in our success. We know that our success is not possible without each of our team members and we hope that you will match in this role Responsibilities and Duties: Welcome patients in the dental office Answer phones Check in patients/change status Schedule patients Taking initiative Dentrix (dental software) data entry Multitasking & follow through Coordinate with dentist, assistants Knowledge of insurance verification, PPO, medicaid insurances Verify patient insurance, enter EOB payments, claims, and investigate insurance-related issues Send/receive email, faxes, dental lab cases, prior-authorizations Coordinate payment plans through third party Complete referral forms Complete deposit slip at the end of the day Check in, send out, log and set out lab cases for each day Update/Complete aging report spreadsheets Qualification and Skills: Bi-lingual (preferred) Previous job experience is a plus Good computer skills Excellent communication and people skills Attention to detail Ability to multi-task and prioritize Well-organized and reliable Having a developed sense of anticipation High school diploma; graduating from dental assistant school is preferred but not required Hiring Process: Please submit your resume. We will contact you for an initial interview with one of the owner dentists. A possible second interview will be conducted in person with one or both owner dentists. After we have considered all possible candidates, we will contact you with an offer and review next steps. Job Type: Full-time Pay: $11.00 - $20.00 per hour plus potential for results based on incentives Experience: Front Desk: 1 year (preferred) Customer Service: 1 year (preferred) Office Administration: 1 year (preferred) Receptionist: 1 year (preferred) Dental/Medical Office: 1 year (preferred) Additional Compensation: Bonuses Benefits: Dental insurance Paid time off Clinical Setting: General Dentistry Dental Specialty: Endodontics Oral and Maxillofacial Surgery Pediatric Dentistry Periodontics Prosthodontics CDA/RDA License Required: No Schedule: Monday to Friday Weekends required (Saturdays) Day shift Night shift 12 hour shift Work Remotely: No Job Type: Full-time Salary: $11.00 - $20.00 per hour Schedule: 12 hour shift 8 hour shift Holidays Monday to Friday Weekend availability Education: High school or equivalent (Preferred) Experience: Dental receptionist: 1 year (Preferred) Dentrix: 1 year (Preferred) Work Location: One location