Eligibility Specialist
2 weeks ago
Eligibility Specialist Job Locations US-CA-San Mateo ID 2025-10703 Position Type Regular Full-Time Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Eligibility Specialist with excellent customer service skills to evaluate, enhance and process applications for ADA paratransit service and travel planning services. Job Responsibilities: Perform virtual and in-person ADA paratransit assessments (as needed) to determine eligibility according to FTA guidelines and maintain database of eligible passengers. Provide travel planning services information including fares, service areas and system use to all interested parties. Provide travel counseling, information and referral resources using the Travel Navigatior Program. Coordination with the existing ADA paratransit contractor by proactively collaborating to help identify and resolve any ongoing issues. Communicate on a regular basis to ensure customer service efforts meet the demands of the contract and the client. Establish relationships with key consumer agencies to facilitate direct communication and feedback as well as a proactive customer focus. Respond to individual customer/passenger concerns in a manner that includes investigation and follow-up to passenger eligibility. Provide required reports; e.g. assessments completed, assessments pending and phone system operational metrics. Update Regional Eligibility Database with results from new assessments and recertifications. Track ADA eligible persons for status of assessment, date for recertification and date of completion, to develop level of effort work plan. Implement eligibility re-certification in line with AB 1250. Provide findings and resolution information that pertains to field work. Attend various public events as a representative of the program to provide information and feedback. Implementation of an electronic fare media incentive program. Qualifications Talent Requirements: Must have one (1) to three (3) years of project ADA Paratransit eligibility experience in a similar sized paratransit environment. Must be able to work independently and have strong customer service, written and verbal skills. Knowledge of the contractual obligations is a must to perform this job correctly. Experience managing fast paced environment. Starting pay rate: $23.44/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
-
Eligibility Specialist
1 day ago
San Mateo, CA, United States MV Transportation Full timeEligibility SpecialistJob Locations US-CA-San MateoID 2025-10703Position Type Regular Full-TimeOverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. ResponsibilitiesMV Transportation is seeking an Eligibility Specialist with excellent customer...
-
Eligibility Specialist
5 days ago
San Mateo, CA, United States MV Transportation Full timeEligibility SpecialistJob Locations US-CA-San MateoID 2025-10703Position Type Regular Full-TimeOverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. ResponsibilitiesMV Transportation is seeking an Eligibility Specialist with excellent customer...
-
Family Enrollment
4 weeks ago
San Mateo, United States Peninsula Family Service Full timeA community service organization in San Mateo is seeking an Enrollment and Eligibility Coordinator to serve as a point of contact for families. This role involves assisting with enrollment, maintaining family records, and ensuring compliance with state regulations. The ideal candidate has 2-3 years of customer service experience, strong communication skills,...
-
FAIR HEARING ELIGIBILITY SPECIALIST
3 weeks ago
San Francisco, United States City of New York Full timeCANDIDATE MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential...
-
PACE Eligibility Specialist
4 weeks ago
San Diego, United States San Ysidro Health Full timeEligibility SpecialistPosition Summary: Under the supervision of the Eligibility Supervisor, the Eligibility Specialist will assist participants/potential participants in obtaining Medi-Cal and Medicare Coverage to access PACE services.Essential Functions of the Job:Assists individuals in applying for and retaining Medi-Cal and/or Medicare coverage.Assesses...
-
Eligibility Specialist
6 days ago
San Francisco, United States Transdev Full timeDescription Eligibility SpecialistDivision: ParatransitLocation: San Francisco, CAPosition: Eligibility SpecialistReports to: Manager of Eligibility ProgramsSalary Range: $21.54 - $25.50per hour DOQPosition Type: Full-time, Regular, and Non-exemptBenefits: Health, Dental, Vision, 401K, Commuter BenefitsTransdev Services, Inc. seeks a motivated individual...
-
Certified Eligibility Specialist
3 days ago
San Diego, CA, United States San Ysidro Health Center Full timePosition Summary: Under the supervision of the Patient Service & Eligibility Supervisor, the Eligibility Specialist provides patient engagement events eligibility education, enrollment navigation, and retention support to assist individuals and families in obtaining and maintaining health care coverage. Essential Functions of the Job: Assists individuals...
-
Certified Eligibility Specialist
7 days ago
San Diego, CA, United States San Ysidro Health Center Full timePosition Summary: Under the supervision of the Patient Service & Eligibility Supervisor, the Eligibility Specialist provides patient engagement events eligibility education, enrollment navigation, and retention support to assist individuals and families in obtaining and maintaining health care coverage. Essential Functions of the Job: Assists individuals...
-
Certified Eligibility Specialist
1 week ago
San Diego, CA, United States San Ysidro Health Center Full timePosition Summary: Under the supervision of the Patient Service & Eligibility Supervisor, the Eligibility Specialist provides patient engagement events eligibility education, enrollment navigation, and retention support to assist individuals and families in obtaining and maintaining health care coverage. Essential Functions of the Job: Assists individuals...
-
Account Specialist
4 weeks ago
San Mateo, United States Essex Property Trust Full timeAccount Specialist Join to apply for the Account Specialist role at Essex Property Trust City: Woodland Hills State: California Job Location: Woodland Hills Regional Office Position Type: Regular Job Summary The mission of the Account Resolution Specialist is to reduce current resident delinquency while helping residents to achieve sustainable outcomes, as...
