Full-Time Loss Prevention Service Specialist

2 months ago

Fremont, United States Kohl's Full time

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in “Center Core”. The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.ACCOUNTABILITIESPRIMARY RESPONSIBILITIESWorks to promote customer service in the store by implementing the Kohl's “Smile and Say Hi” initiatives and helping customers with their needsAssists in implementing loss prevention strategyPromote a neat and clean store appearance at the entranceConducts associate package checksWorks in “Center Core” or at entrances to deter theft and provide customer serviceOTHER DUTIESWill NOT make shoplifting apprehensionsMay assist the loss prevention associates, as necessaryConducts building and physical security inspections to minimize exposure to lossPromotes a safe environment for associates and customers and responds to emergency situationsQUALIFICATIONSREQUIREDMaintains attendance according to Kohl's standardsStrong communication and interpersonal skills. Works well with fellow associates, supervisors and customersMaintains high ethical standards and adheres to Kohl's policies and proceduresMaintains standards of appearance by following the required Kohl's dress codeAbility to participate in physical activities, including walking, lifting and climbing on a regular basisPREFERREDExperience in a customer service environmentPrior experience in retail loss prevention, security or law enforcement preferredPay Range: $17.50 - $25.30Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

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