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Technology Manager

4 months ago

Columbus, United States American Electric Power Company, Inc. Full time

17-Dec-2021

**Technology Manager (Energy Delivery Outage Systems) REMOTE**

31803BR

Columbus, OH

Information Technology

Job Description

**Organization: Energy Delivery Portfolio & Grid Operations

Department: Energy Delivery Outage Systems**

**Position Summary:**

Responsible for the strategic direction of a technology domain, services, or process within a broader strategy of a Business Unit (BU) customer or technology functional area. Promotes and applies Technology processes and solutions to meet the needs and align with the strategies of that BU customer or technology functional area.

Responsible for directly managing and developing technology staff, building and sustaining collaborative relationships with operating companies, BUs, and technology teams. Lead the teams to complete projects and/or services and perform all technology work activities via efficient processes and effective use of resources.

Responsibilities include decision making, risk assessment, task prioritization/assignment/tracking, project assignment, employee development, performance feedback, motivation, team building, communication, planning, resource allocation, cost control, problem/issue/conflict resolution, customer service, and client relations. Decisions are guided by policies, procedures and business plans; receives guidance and oversight from senior manager.

* Accountable for all aspects of the technology platforms within assigned portfolio. Seeking leaders for a wide range of portfolios (e.g. Corporate Systems, Customer Solutions, Energy Delivery, Mobile/Web, Analytics, Testing Center, etc.).

* Provides oversight for all elements of assigned portfolio including project management, product support, and capabilities.

* Partners with business teams to maintain and execute upon a roadmap that ensures technology is keeping pace with business needs.

* Leads and develops a team of analysts, architects, engineers, and project managers.

* Works cross functionally to ensure end-to-end solution meets performance and stability goals.

**Essential Job Functions:**

* Build and foster strategic and effective business and/or technology peer relationships and represent the Technology organization when collaborating with operating companies and business unit leaders.

* Provide safety leadership and compliance without exception; enhance a strong safety culture.

* Promote a winning culture that is actively engaged, mutually supportive and high-performance oriented.

* Provide corporate compliance leadership and accountability for NERC CIP, physical and cyber security, ethics, corporate policies, etc., without exception.

* Ensure ongoing reliability of the technology infrastructure and business solutions.

* Provide financial leadership, including strategic forecasting and planning; establish and manage departmental O&M and capital budgets in coordination with the plans of the Technology organization.

* Develops diverse and inclusive teams (hiring, training, performance management, culture curation) that deliver world-class technology services with a focus on an efficient and intuitive customer experience. Provide training opportunities for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities; ensure that all employees are well-trained, knowledgeable, enabled and focused on the success of the company.

* Prioritize and direct area work activities, and optimize utilization of resources.

* Manage resources to provide safe and timely service restoration during storms and other outages.

* Lead and/or direct business continuity planning and disaster recovery for the Technology organization as needed.

Job Type

Full-Time

Relocation

No

Minimum Requirements

**Basic Qualifications:**

* **Education:** Bachelors degree in **computer science, engineering, business, or related technical field is required**. An equivalent combination of education and related experience may be considered.

* **Experience:** In addition to any experience required above, **8 or more years of technology experience**; 4-6 years of direct supervision experience preferred.

**Preferred Qualifications:**

* Delivery and execution experience, large programs preferred.

* In-depth understanding of application development principles and processes.

* Proficiency with agile development, and DevOps principles and frameworks.

* Experience with Energy Delivery (T&D) Operations, Field Services, Field Equipment Asset Management, and/or Settlement systems and applications highly desirable.

* Preferred experience in Utility technology development or management.

Physical demand level is sedentary.

Geographic Proximity

Remote, preferably within AEP's service territory: OH, WV, VA, KY, IN, MI, TN, OK, TX, LA, AR

Work Designation

Remote

** Technology Manager (Energy Delivery Outage Systems) REMOTE | American Electric Power Company, Inc.**