Marketing Publications Writer 2

1 week ago

Sunnyvale, United States eTeam Full time

•Title Contingent Technical Writer 2
•Duration: 1yr
•Onsite/Hybrid/Remote: Set Schedule 2 days a week in person
•Required skills: DITA/Oxygen, Medical device or regulated background, ability to thrive in fast paced environment
•Preferred Skills: User Documentation development for end-users

Primary Function of Position
Produce accurate, clear, and consistent instructions for use (IFU) for medical device robotic assisted systems and instruments; receive basic instruction on day-to-day work and general instructions on new assignments; can be mentored by a more experienced writer; apply basic professional concepts and skills; learn and understand company policies and procedures to resolve challenges.
Essential Job Duties
•Collaborate with cross-functional Subject Matter Experts (SMEs) to research and develop content for instructions for use.
•Plan, write, and edit instructions for use for medical device systems, instruments, and software using Adobe FrameMaker or extensible markup language (XML) and Darwin Information Typing Architecture (DITA).
•Follow Good Documentation Practices and change control guidelines for a regulated industry.
•Work with Regulatory experts on submission deadlines and requirements.
•Complete documentation control steps to release final documentation. This includes Change Orders in the documentation control system.
•Conduct validation and verification of technical documentation.
•Represent department as back-up team member on product development core teams.
•Keep abreast of basic requirements for compliance in own area of work and comply with those requirements. Participate as required in training on regulatory issues affecting own area of work. Escalate regulatory compliance questions/issues to the attention of management.
•Participate in training and hands-on demos (in person) to learn the products you are writing about.

Education and Training
•Bachelor's degree in technical writing, communications, professional writing, English, or equivalent experience preferred. Certificate in technical writing desirable.

Required Skills and Experience
•2 to 5 years as a writer in a technical or medical device/life science/regulated environment, or equivalent experience preferred.
•Verbal communication skills that include responding calmly under pressure and leading content review meetings with multiple SMEs.
•Basic knowledge of XML, Darwin Information Typing Architecture (DITA).

Preferred Skills and Experience
•Familiarity with Adobe Photoshop and Adobe Illustrator, or equivalent, preferred.
•Software skills that include troubleshooting simple FrameMaker and XML issues; updating or improving an existing document template; troubleshooting online help software errors with minimal assistance; creating error-free PDF files.

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