Receptionist-Part-Time

4 days ago

Park City, United States Pendry Park City Full time

Spa Receptionist The Receptionist is responsible for providing outstanding customer service for guests that call and inquire about making Spa Reservations. Agents are empowered to field all customer service inquiries and can clearly articulate spa services, describe the spa ambiance, inform guests of current promotions and reserve spa treatments by accurately entering all necessary information into software systems. Receptionist will be enthusiastic; detail-oriented, articulate and convey genuine warmth in all interactions with a smile that will shine through the phone. Essential Functions Provide five star service to spa guests and members through greeting, guiding and providing information, appointment scheduling, directions, care and general assistance to spa related circumstances in Spa Reservations. To help ensure the highest quality of service through aiding in gift certificate sales, with customers, calls, sales and resolving guest concerns. Retail support through restocking, inventory assistance and sales. Assist with guests at front desk and maintain cleanliness of Guest Reception and Retail area. Qualifications High school or equivalent education required. Bachelor's Degree preferred. Previous Front Desk/Reservations experience preferred. Physical Requirements Walking and standing are required throughout the working day--length of time of these tasks may vary from day to day and task to task. Occasional environmental exposures to cold, heat, and water. The individual must be able to transport up to 30 pounds on occasion. The pay scale for the Part-Time Receptionist position is $23.00 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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