Customer Service Representative

3 weeks ago

Williston, United States Enterprise Mobility Inc Full time
Overview

Start your career with Enterprise Were hiring immediately for a Customer Service Representative at the Williston Airport (XWA)

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.


We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This is a Full-Time position working 40 hours a week. Located at the Williston Airport (XWA) 1412 Jensen Ln, Williston, ND 58801

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position has a starting wage of $18 / hour plus bonus/commission opportunities (Potential for $12,000 in annual bonus and commission.)
  • Paid Time Off, starting with 15 off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more
  • 401(k) retirement plan with company match and profit sharing

Were a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth.

The schedule available is:

  • Monday - Friday 3pm - 12am
Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Service Representative

    1 month ago

    Williston, North Dakota, United States Travel Centers Of America Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Assist customers with their needs...

  • Customer Service Representative

    1 month ago

    Williston, Florida, United States Domino's Pizza Full time

    About UsAt Domino's Pizza, we believe that work should be fun. That's why we're always looking for talented individuals to join our team.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, both in-store and over...

  • Customer Service Representative

    1 month ago

    Williston, North Dakota, United States Enterprise Mobility Inc Full time

    Job OverviewEnterprise Mobility Inc is seeking a skilled Customer Service Representative to join our team at the Williston Airport. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from start to finish.This is a full-time position working 40 hours a week,...

  • Customer Service Representative

    2 months ago

    Williston, United States Circle K Full time

    Circle K - 4835 West St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    1 month ago

    Williston, North Dakota, United States Community Bank NA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Community Bank NA. As a key member of our retail banking division, you will be responsible for providing exceptional customer service and financial solutions to our clients.Key Responsibilities:Provide personalized customer service and...

  • Customer Service Representative

    4 weeks ago

    Williston, Florida, United States Domino's Pizza Full time

    Be Part of a Fun Team!We're looking for a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring that our customers have a great experience with our brand.Key Responsibilities:• Provide customer service to our customers via phone,...

  • Customer Service Representative

    1 month ago

    Williston, North Dakota, United States Enterprise Holdings Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our rental team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting our brand values.Key...

  • Customer Service Representative

    4 weeks ago

    Williston, North Dakota, United States Travel Centers Of America Full time

    We are seeking a Customer Service Representative to provide friendly, prompt, and reliable service to our guests at Travel Centers Of America. The ideal candidate will be able to assist customers as needed, answer questions, and complete daily tasks with a focus on delivering exceptional customer experiences.Key Responsibilities:Assist customers with...

  • Customer Service Representative

    6 months ago

    Williston, United States U-Haul Full time

    Location: 5127 2nd Ave W, Williston, North Dakota 58801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Williston, Vermont, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. You will work as part of a supportive team to inspect and maintain equipment, assist customers, and use up-to-date...

  • Customer Service Representative

    6 months ago

    Williston, United States Community Bank System Full time

    Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail...

  • Customer Service Representative

    4 weeks ago

    Williston, Florida, United States EastRise Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EastRise Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesProcess deposits, withdrawals, and loan payments...

  • Customer Service Representative

    4 weeks ago

    Williston, North Dakota, United States Enterprise Holdings Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Williston Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience for all customers.Key Responsibilities:Meet and greet customers in a...

  • Customer Service Representative

    4 weeks ago

    Williston, North Dakota, United States American State Bank and Trust Company Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at American State Bank and Trust Company. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist financial advisors with client...

  • Customer Service Representative

    4 weeks ago

    Williston, Vermont, United States Sandri Energy, LLC Full time

    Job DetailsWe are seeking a dedicated and friendly Full-Time Cashier/Customer Service Representative to join our team at Sandri Energy in Williston, VT.The ideal candidate will be comfortable working in a fast-paced environment, providing excellent customer service, and maintaining a clean and organized store.Key Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    1 month ago

    Williston, United States Domino's Pizza LLC Full time

    Customer Service Representative (CSR) Location: 201 Cornerstone Dr. Williston VT 05495Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine: ...

  • Customer Service Representative

    4 months ago

    Williston, United States U-Haul Full time

    Location: 5010 Williston Rd, Williston, Vermont 05495 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Williston, North Dakota, United States Gate City Bank Full time

    Job Overview: At Gate City Bank, we're seeking a skilled Customer Service Representative to deliver exceptional service to our customers. As a Teller and Financial Services Professional, you'll be responsible for guiding customers through financial transactions and presenting a variety of products and services to make banking easier.Key Responsibilities:...

  • Customer Service Representative

    1 month ago

    Williston, North Dakota, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    1 month ago

    Williston, Vermont, United States Healthy Living Market and Café Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Keyholder at Healthy Living Market and Café. As a key member of our team, you will be responsible for providing exceptional customer service, resolving guest issues, and maintaining a positive and welcoming store environment.Key Responsibilities...