Tolls and Citations Program Manager

4 weeks ago

Phoenix, United States U-Haul Full time
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America

Under the direction of the President, or designated manager, develop, implement and administer programs associated with tolls and citations which require production knowledge and system experience. Evaluate the profitability and efficiency of the programs and recommend or initiate the necessary alterations to meet changing conditions. Plan and direct the execution of specialized strategies and activities related to the assigned programs.

ESSENTIAL DUTIES:
  • Reasonable and predictable attendance is essential.
  • Develop, implement, maintain and monitor marketing plans, policies and strategies for assigned programs.
  • Direct the development and implementation of policies, procedures and related instructional and reference materials for assigned programs.
  • Plan and direct the execution of specialized advertising and promotional strategies and activities related to assigned programs.
  • Establish and maintain good business relationships with company presidents and representatives of tolling authorities and jurisdictions.
  • Review the profitability of assigned programs and prepare comprehensive proposals to make additions, deletions or adjustments to the program.
  • Maintain a close working relationship with other Vice Presidents and Program Managers within U-Haul International to insure that proper product balance, emphasis and perspective are maintained.
  • Work closely with Towers Business Units to implement programs. 10. Keep abreast of trends and developments regarding technological innovations, pricing, legislation, consumer demands, customer complaints, industry competition and U-Haul program performance.
  • Take decisive action to modify policies, standards, programs, procedures or strategies as required.
  • Provide technical guidance when needed.
EDUCATION/TRAINING REQUIREMENTS: College degree in Business or the equivalent in experience. Knowledge of specialized fields.

EXPERIENCE: 4-5 years

SKILLS/REQUIRED KNOWLEDGE/TOOLS:
  • Excellent communication skills (verbal and written), organizational and time management skills
  • Detail oriented
  • Have U-Haul system and product knowledge
  • Must possess the aptitude for working in a computerized environment utilizing various software packages and programs
  • Must be able to operate standard office machinery such as a multi-line telephone, fax machine, photocopier and Personal Computer (PC)
U-HAUL BENEFITS:
  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • Subsidized gym/ membership
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • 50%Discounts on cell phone plans, hotels, and more
  • LifeLock identity Theft
  • Savvy consumer wellness programs- from health care tips to financial wellness
  • Dave Ramsey's SmartDollar Program
  • U-Haul federal credit union
  • Wellness Program


U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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