Customer Service Representative

2 weeks ago


Arlington, United States Enterprise Holdings Full time

Overview:

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide exceptional customer service, administrative support, and sell products and services in a home city branch.

This position will be located at Reagan National Airport.

Schedule:

Sunday: 7am-4pm

Monday: 7am-4pm

Tuesday: 7am-4pm

Wednesday: 7am-4pm

Thursday: OFF

Friday: OFF

Saturday: 7am-4pm

Responsibilities:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • Some college preferred
  • Must have at least 1 year accumulative experience in sales, customer service, leadership or management in the last 6 years
    • Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
  • Must have a valid US drivers license for a minimum of 1 year
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
  • Under 25 minute commute (in rush hour traffic) from the location is preferred

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.



  • Arlington, United States Kerecis Limited Full time

    Customer Service Representative Description Summary: The Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to Sales Operation team and Salespeople. The Customer Service...


  • Arlington, United States Bluegreen Vacations Full time

    Location: Location: Customer Service Representative in Arlington, VA by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representativewill serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers inviting...


  • Arlington, Virginia, United States Circle K Full time

    Store : 2700 E Abram St, Arlington, Texas 76010Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...


  • Arlington, United States Doskocil Mfg. Full time

    Job DescriptionJob DescriptionCustomer Service Representative: The successful candidate will manage sales orders for our retailers, key accounts, and distributors. They will provide excellent service by ensuring the customer needs are met in a timely and professional manner.Customer Service Representative Essential Duties and Responsibilities:· Ensure EDI...


  • Arlington, United States Doskocil Mfg. Full time

    Job DescriptionJob DescriptionCustomer Service Representative: The successful candidate will manage sales orders for our retailers, key accounts, and distributors. They will provide excellent service by ensuring the customer needs are met in a timely and professional manner.Customer Service Representative Essential Duties and Responsibilities:· Ensure EDI...


  • Arlington, United States U-Haul Full time

    Location: 2901 E Pioneer Pkwy, Arlington, Texas 76010 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Arlington, United States Mr. Appliance of Mansfield Full time

    Job DescriptionJob DescriptionBenefits:Paid time offTraining & developmentVETERAN FAMILY OWNED & OPERATEDWe are committed to serving our customers with exceptional service, expertise and empathy. Mr. Appliance is an appliance repair franchise with over 250 locations whose core values are Respect, Integrity, and Customer Focus while Having fun in the process!...


  • Arlington Heights, United States WITRON Service America Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be fluent in both German and English, with a strong ability to communicate effectively with customers and clients and has experience handling and managing customer inquiries via phone...


  • Arlington Heights, United States Pro Fastening Systems, Inc. Full time

    Job Overview: We are Distributor of Construction Materials seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, entering their orders, and...


  • Arlington, United States Caring Hands Animal Hospital - Clarendon Full time

    **Seeking an independent, compassionate Customer Service Representative to join our team!** **Why Caring Hands Animal Hospital Clarendon in Arlington, VA?** Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients....


  • Arlington Heights, United States Conitex Sonoco Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsArlington Heights, IL, USA time typeFull time posted onPosted 30+ Days Ago job requisition idJR-105470 While reporting to the Customer Service Manager, you will be a customer advocate who shows great follow through and can be highly...


  • Arlington Heights, United States Sonocoeurope Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsHartsville, SC, USA time typeFull time posted onPosted 2 Days Ago job requisition idJR-107842 While reporting to the Customer Service Manager, you will be a customer advocate for the Flexibles division who shows great follow through...


  • Arlington, United States Help The World LLC Full time

    Job Title: Insurance Customer Service Representative Company: Help The World LLC Job Type: Full-time/Part-time Why Help The World LLC? Let’s do something that really matters. We have an important mission: serving the members of the community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a...


  • Arlington, United States Help The World LLC Full time

    Job Title: Insurance Customer Service Representative Company: Help The World LLC Job Type: Full-time/Part-time Why Help The World LLC? Lets do something that really matters. We have an important mission: serving the members of the community and their families. Its both a chance to say thank you and the opportunity to put your talents to work in a...


  • Arlington Heights, United States ABC Plumbing, Sewer, Heating, Cooling and Electric Full time

    Join Our Team for an Exciting Opportunity! Are you seeking a dynamic seasonal job that offers valuable learning experiences and professional growth? Look no further! ABC Plumbing, Sewer, Heating, Cooling, and Electric, one of the leading residential service providers in the Chicagoland area, is seeking motivated individuals to join our team as Customer...


  • Arlington, United States First Insurance Group Full time

    ** Customer Service Representative Float** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO002776 Showing 1 location **Job Details** **Description** ****Position Title:** Customer Service Representative Float** ****Department:** Retail** ****Position Reports to:** Client Service Manager** ****Position Supervises:** No Direct Reports**...


  • Arlington Heights, United States Dahl Consulting Full time

    Title: Customer Service RepresentativeWage: $23-$26/hrLocation: Arlington Heights, IL - on-siteCustomer Service Representative Job Description:The Customer Service Representative performs a wide variety of non-routine and unique customer service inquiries requiring minimal guidance and direction. This position is responsible for improving customer relations...


  • Arlington Heights, United States Dahl Consulting Full time

    Title: Customer Service RepresentativeWage: $23-$26/hrLocation: Arlington Heights, IL - on-siteCustomer Service Representative Job Description:The Customer Service Representative performs a wide variety of non-routine and unique customer service inquiries requiring minimal guidance and direction. This position is responsible for improving customer relations...


  • Arlington Heights, United States Dahl Consulting Full time

    Title: Customer Service RepresentativeWage: $23-$26/hrLocation: Arlington Heights, IL - on-siteCustomer Service Representative Job Description:The Customer Service Representative performs a wide variety of non-routine and unique customer service inquiries requiring minimal guidance and direction. This position is responsible for improving customer relations...


  • Arlington Heights, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Insurance industry in Arlington Heights, Illinois, United States. Pleasantly greet clients and prospects who walk in or call. Process policy changes for policyholders. Contact...