Member Services Representative
3 months ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Background screening is required for employment
Compensation: $9.00 per hour
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative Weekday Opener
3 months ago
Lebanon, United States Planet Fitness Full timeJob DescriptionJob DescriptionJob SummaryThe Member Services Representative Weekday Opener (Mon 4:30am-1pm, Tues-Fri 6am-2pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective...
-
Customer Service Representative
1 day ago
Lebanon, Kentucky, United States Taco Bell Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Taco Bell. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining a clean and safe work...
-
Patient Service Representative
2 months ago
Lebanon, United States Interdent Sa Full time** Patient Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO005251 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...
-
Seasonal Service Representative
2 weeks ago
Lebanon, Missouri, United States Check 'n Go Full timePosition Title: Seasonal Customer Service RepresentativeCompany Overview: At Check 'n Go, we are dedicated to providing innovative financial solutions that empower our customers to manage their personal finances effectively. We pride ourselves on delivering exceptional service and fostering strong relationships with our clients.Role Overview: As a Seasonal...
-
Guest Services Representative
1 week ago
Lebanon, Pennsylvania, United States Shaner Hotel Group Full timeGuest Services RepresentativeMust be available for a flexible schedule, including weekends, holidays, and various shiftsAddress guest concerns to ensure a positive experienceManage all check-in and check-out processes in accordance with hotel standardsFollow payment, cash handling, and credit proceduresCreate, print, and distribute daily operational...
-
Guest Services Representative
2 weeks ago
Lebanon, Pennsylvania, United States Shaner Hotel Group Full timeGuest Services RepresentativeWillingness to work a flexible schedule, including weekends, holidays, and various shiftsAddress guest concerns to ensure a pleasant experienceManage all check-in and check-out processes in accordance with hotel standardsFollow payment, cash handling, and credit protocolsCreate, print, and distribute daily operational...
-
Construction Customer Service Representative
6 days ago
Lebanon, United States latitude Full timeWe are seeking a dedicated and detail-oriented Customer Service Representative to join our construction team. The ideal candidate will serve as the primary point of contact for clients, subcontractors, and vendors, ensuring exceptional customer service throughout all phases of construction projects. This role requires excellent communication skills,...
-
Customer Service Representative
3 weeks ago
Lebanon, United States Penn Foster Inc Full timeDescription Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is...
-
Customer Service Representative
3 days ago
Lebanon, Tennessee, United States Permobil Full timeJob Summary:Permobil is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:• Respond to...
-
Patient Service Representative
4 days ago
Lebanon, Pennsylvania, United States ZOLL LifeVest Full timeJob Opportunity: Patient Service RepresentativeAbout the Role:ZOLL LifeVest, a leading manufacturer of lifesaving medical technology, is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable...
-
Customer Service Representative
5 days ago
Lebanon, Tennessee, United States Permobil Full timeJob Summary:Permobil is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:• Respond to...
-
Customer Service Representative
3 weeks ago
Lebanon, United States Sunless Full timeJob Posting Position Title: Customer Service Representative Reports To: Director of Customer Service Summary: The Customer Service Representative is responsible for managing all inbound customer needs either via phone or email, including order entry, updating customer information, and responding to any issues or questions. The Customer Service...
-
Food Service Representative
10 hours ago
Lebanon, Kentucky, United States Taco Bell Full timeJob SummaryWe are seeking a highly motivated and friendly Food Service Representative to join our team at Taco Bell. As a Food Service Representative, you will play a key role in ensuring guest satisfaction by providing excellent customer service and preparing high-quality food products.Key ResponsibilitiesPrepare and cook food products, including chicken,...
-
Customer Service Representative
3 weeks ago
Lebanon, United States U-Haul Full timeLocation: 87 Hanover St, Lebanon, New Hampshire 03766 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Route Service Representative
1 day ago
Lebanon, New Hampshire, United States UniFirst Full timeJob SummaryWe are seeking a motivated and customer-focused Route Service Representative to service and grow a local route. The successful candidate will be responsible for delivering and picking up customer products on an assigned route, providing exceptional service and customer satisfaction.Key ResponsibilitiesService and grow a local route, delivering and...
-
Customer Service Representative
3 months ago
Lebanon, United States A. O. Smith Full time**Customer Service Representative** **Location:** Lebanon, TN, US, 37090 **Primary Function** The customer assurance representative will be based at our Plymouth, MI location, and is responsible for all supportive business functions necessary to maintain timely customer assurance. Assists customer with purchased orders, stock checks and general information....
-
Customer Service Representative
3 weeks ago
Lebanon, United States Green Bay Packaging Full timeCustomer Service Representative Position Overview Join Our Team: Customer Service Representative About Us At Green Bay Packaging, we take pride in delivering exceptional customer service. As a leading provider of corrugated packaging solutions, we've been serving customers for over 90 years. Our core values include integrity, innovation, and a...
-
Customer Service Representative
5 days ago
Lebanon, New Hampshire, United States UniFirst Full timeAbout the RoleUniFirst is seeking a dedicated Customer Service Representative to join our team. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and the company.ResponsibilitiesAssist customers by answering questions related to accounts, procedures, and services.Provide excellent customer service to...
-
Customer Service Representative
2 weeks ago
Lebanon, Tennessee, United States Wilson County Hyundai, Inc. Full timeJoin Our Expanding Team Position: CUSTOMER SERVICE REPRESENTATIVE - AUTOMOTIVE Reports To: Service Manager COMPENSATION STRUCTURE: Weekly base salary complemented by monthly commission opportunities. ROLE OVERVIEW The Customer Service Representative serves as the primary liaison for clients visiting Wilson County Hyundai, Inc. for their automotive needs....
-
Patient Service Representative
1 month ago
Lebanon, United States Tennessee Orthopaedic Alliance, PA Full timeJob DescriptionJob DescriptionDescription:***PRN***Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic...