Member Services Representative

1 month ago

Columbia, United States Crunch Fitness Full time

Description

The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

Position Requirements

Expectations

  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed
Full-Time/Part-Time
Part-Time

Location
Columbia 21

About the Organization
Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.

The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

  • Member Services Representative

    1 month ago

    Columbia, United States Planet Fitness Full time

    The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative : You: Exhibit a positive and upbeat attitude. Have a...

  • Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness Full time

    The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative : You: Exhibit a positive and upbeat attitude. Have a...

  • Member Services Representative

    1 month ago

    West Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsOpportunity for advancementWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Characteristics that will make you...

  • Member Services Representative

    1 month ago

    West Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceFlexible scheduleOpportunity for advancementTraining & development The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and...

  • Member Services Representative

    4 weeks ago

    West Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceFlexible scheduleOpportunity for advancementTraining & development The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and...

  • Member Services Representative

    4 weeks ago

    West Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsOpportunity for advancementWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Characteristics that will make you...

  • Service Representative

    4 weeks ago

    Columbia, United States S3 Shared Services Full time

    Job DescriptionJob Description This is a remote position.We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our...

  • Member Services Representative

    1 month ago

    West Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...

  • Member Services Representative

    4 weeks ago

    West Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...

  • First Shift Member Services Representative

    1 month ago

    Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementTraining & developmentWellness resources**Please note: This specific listing requires you to report to work at 5am for first shift!The Member Services Representative is responsible for creating a positive member experience by providing a...

  • 2nd shift Member Services Representative

    1 month ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and...

  • First Shift Member Services Representative

    1 month ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources **Please note: This specific listing requires you to report to work at 5am for first shift! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of...

  • 2nd shift Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and...

  • First Shift Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources **Please note: This specific listing requires you to report to work at 5am for first shift! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of...

  • First Shift Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementTraining & developmentWellness resources**Please note: This specific listing requires you to report to work at 5am for first shift!The Member Services Representative is responsible for creating a positive member experience by providing a...

  • First Shift Member Services Representative

    2 days ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources **Please note: This specific listing requires you to report to work at 5am for first shift! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of...

  • Branch Member Service Representative I/ii

    1 month ago

    Columbia, United States Tower Federal Credit Union Full time

    **$1000 Signing Bonus effective 1/20/2024** **_ Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levels._** **HOURS FOR POSITION: Monday - Thursday 8:30am-5:30pm, Friday 8:30am-5:30pm or 8:30am-6:30pm (alternating weeks), Saturday 8:30am-1:30pm(...

  • Branch Member Service Representative I/ii

    4 days ago

    Columbia, United States Tower Federal Credit Union Full time

    **$1000 Signing Bonus effective 1/20/2024** **_ Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levels._** **HOURS FOR POSITION: Monday - Thursday 8:30am-5:30pm, Friday 8:30am-5:30pm or 8:30am-6:30pm (alternating weeks), Saturday 8:30am-1:30pm(...

  • Branch Member Service Representative I/ii

    1 week ago

    Columbia, South Carolina, United States Tower Federal Credit Union Full time

    $1000 Signing Bonus effective 1/20/2024_ Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levels._HOURS FOR POSITION:Monday - Thursday 8:30am-5:30pm, Friday 8:30am-5:30pm or 8:30am-6:30pm (alternating weeks), Saturday 8:30am-1:30pm( off alternate...