Occupancy Specialist I
4 weeks ago
WinnCompanies is looking for an Occupancy Specialist I to join our team at Gonzales Park, a 153-unit affordable housing community located in El Paso, TX.
In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at the property.
Responsibilities
- Process initial, interim, and annual recertifications.
- Notify residents of their impending recertifications using notices supplied by Property Management Software.
- Conduct the recertification interviews with residents.
- Review each recertification to ensure that all checklist items are complete.
- Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
- Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
- Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
- Ensure all information is accurate and entered in the Property Management Software.
- Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
- Assist the Property Management staff with all facets of the move-in process.
- Ensure that files comply with the regulations of all funding/regulatory agencies.
- Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
- Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
- Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations.
- Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary, explaining income qualifications and required documentation for certification process.
- Assist Property Management with PBA, Project Based Section 8, or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
- Perform special assignments as needed.
- High school diploma or GED equivalent.
- 1-3 years of relevant work experience.
- Experience with computer systems, including web-based applications and Microsoft Office.
- Excellent customer service skills.
- Solid verbal and written communication skills.
- Good organizational and administrative skills.
- Ability to consistently meet required deadlines and follow schedules.
- Ability to complete repetitive tasks with a high level of detail.
- Ability to plan and schedule 4 months of work activity.
- Associate's degree.
- SHCM certification.
- Certified Occupancy Specialist (COS) certification.
- Certified Professional of Occupancy (CPO) certification.
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