Billing Specialist
2 weeks ago
We offer a strong work environment & team culture Our team members enjoy a very competitive benefits package including top-rate pay, medical, dental, vision, 401K w/company match, vacation, and more
Essential Responsibilities
- Collect and review all job tickets and service reports to assure compliance with company policy and procedures in completing tickets/reports.
- Input data in accounting software for billing purposes. This includes coding based on equipment, division, etc.
- Generate bills for customers on a daily basis. Mail bills and proper back up ticket/report copies as needed to customers to coincide with bills.
- Report billing/ticket/report issues to supervisor immediately for quick resolution.
- Assist customers with account inquiries as needed and problematic matters maintain customer files and accounts.
- Reconcile accounts to correct billing discrepancies, as needed.
- Review tickets with dispatch and/or customers to assure ticket numbers are correct for project/s, this includes specific project addresses and project descriptions.
- Contact Customers for AR soft calls to ensure all billing invoices are approved in a timely manner.
- Must have a minimum of 2 years’ experience generating customer invoices.
- Previous experience in the equipment rental industry strongly preferred.
- Some AR experience preferred.
- Positive attitude & team spirit
- Very detail-oriented and thorough
- HS diploma required. Some college helpful.
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