Service Desk_

Our client is looking for hardworking, motivated talent to join their team. Don't wait… apply today Job Title: Service Desk Agent Location: Onsite in Rancho Cordova, CA Pay Range: $18.45 per hour What’s the Job? Back Office service operators are ultimately responsible for Back Office payroll form processing including garnishments, tax forms, direct deposits, etc. The Back Office service operator will assist with key data entry of payroll forms as needed and will work with the Back Office team. Depending on volumes, service operators may be asked to assist the TPF team with KDE and timesheet indexing. Your future duties and responsibilities: + Back Office Forms Processing + May participate in opening, sorting and batching forms. + Tracking form volumes and adjusting priorities based on SLA needs + May participate in KDE of payroll forms + Functions positively in a technological and team-based environment + Makes suggestions for improvements for current business processes as identified + Follows all pertinent policies and procedures + Maintains production standards, meets quality expectations, attendance and workplace etiquette. + Work with multiple functional areas (Back Office and TPF team tasks) to ensure overall Service Level Agreements are met. + Follows all guidelines in compliance with security and privacy standards, inclusive of but not limited to HIPAA standards Required qualifications to be successful in this role + 10-key experience is preferred + Must be detail oriented – accuracy is important + Working knowledge of Microsoft Office programs (ACCESS, Excel, Word, Outlook) + Ability to multi-task and be flexible + Strong verbal and written communication skills + Must be able to work overtime as needed Desired qualifications/non-essential skills required: + Strong interpersonal communication skills with both internal and external customers + Strong verbal and written communication skills are required + Dedication and strong work ethic + A proven team player Additional benefits offerings for our Experis consultants include: + Medical, Dental, Vision, 401k + Weekly pay with direct deposit + Consultant Care support + Free training to upgrade your skills + Dedicated Career Partner to help you achieve your career goals If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.