Donor Relations Officer

1 month ago

Grand Rapids, United States Guiding Light Full time

OVERVIEW:

The Guiding Light Donor Relations Officer (DRO) is a fundraising professional whose main responsibilities will be managing a caseload of mid-level donors along with researching available grants and building grant requests with the development team. They will also support strategies around church donations and community relations/impact.

In this role, the DRO develops an authentic relationship with each donor in the assigned mid-level portfolio ($500-$4,999), discovering interests and organizational priorities that help donors accomplish their philanthropic goals and ambitions in partnership with Guiding Light. They plan and manages relationship journeys that include qualifying, cultivating, soliciting and stewarding prospects and donors.

OUR VALUES:

WAKE UP

LIVE AT CAUSE.

HONOR GOD'S GIFTS.

EMBRACE THE DISCOMFORT.

SHOW UP.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Manages a portfolio of mid-level donors giving between $500 and $4,999 through cultivation, solicitation and stewardship.
  • Researches, identifies, and creates detailed moves management plans that will strengthen relationships and move mid-level donors along the giving path towards greater engagement and philanthropy with Guiding Light.
  • Creates and executes a strategic plan with donors through phone, email, and mail communication.
  • Researches and identifies both local and national grants that fit the focus of addiction recovery and initiates the requests for these grants.
  • Contributes to the grants process through support with planning, content generation, strategy and finalization.
  • At the direction of the Director of Development, develops and implements the strategy to prospect the church community and the also the effort to boost the amount of recurring donor pledges.
  • Personally engages with mid-level donors through personal visits and tours of Guiding Light.
  • Works collaboratively with the Director of Development, the Major Gifts Officer, and the Donor Relations Specialist to compose letters, compile appropriate invitation lists, secure sponsors, participate in events, and engage featured program participants.
  • Knowledgeable of all the types of giving opportunities with Guiding Light such as estate planning, gifts of stock, crypto currency and donating assets.
  • Learns about Guiding Lights programs and projects and effectively communicates the mission to donors.
  • Continuously looks for opportunities to educate themselves in all aspects of philanthropic innovations and ideas.
  • Creates monthly reports as required by management that accurately reflect caseload activity and performance.
  • Performs other donor activities as may be required.
  • Maintains regular and predictable attendance.

REQUIREMENTS:

The DRO must model integrity, be passionate, and work to inspire colleagues and donors while striving to build a great team. The following additional skills and abilities are required:

  • Detail-oriented and well organized.
  • Highly professional demeanor, able to work successfully with a wide variety of constituents including donors, board members, vendors, volunteers, and professional consultants.
  • Exceptional written, oral, and interpersonal skills and the ability to effectively interface with senior management, staff, donors, and volunteers.
  • Ability to work with minimal supervision, manage multiple priorities, and work in a deadline-driven environment.
  • Energetic, flexible, collaborative, and proactive
  • Confidentiality and personal integrity are essential.
  • Proficient computer skills in Microsoft Office and database management platforms. Experience with the Virtuous CRM is a plus.

EDUCATION AND EXPERIENCE:

  • Bachelors Degree preferred; preferably in marketing or non-profit management
  • Experience in non-profit fundraising and donor stewardship
  • Drivers license required
  • Strategic project planning and decision-making skills
  • Commitment to and a passion for the mission of Guiding Light

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