Assistant General Manager
3 weeks ago
The Assistant General Manager is responsible for overseeing the day-to-day operations of The Grill, sundeck, and Juicebar at East Bank Club. This role includes managing all components in the front of house, ensuring exceptional member experiences, maintaining high-quality standards, and ensuring proper communication between management, staff, and members. The AGM delegates tasks to staff to improve the member experience, monitors the needs of upper management, and attends to staff morale, performance, and service execution. The AGM leads the training of FOH staff and is responsible for continuing education, striving to develop staff to the peak of their profession. The AGM acts as GM and performs duties in the absence of the General Manager. ESSENTIAL FUNCTIONS Ensures all assigned staff is informed regarding disciplinary procedures and handling of grievances. Establishes and maintains effective professional relationships with members to ensure satisfaction and repeat business. Responds to guest complaints with professionalism and represents EBC at all times, balancing the member’s best interests with the company’s. Displays expert-level knowledge of The Grill service standards and procedures. Maintains complete knowledge of all menus, ingredients, and techniques including substitutions. Transitions dining room and staff seamlessly from breakfast, lunch, brunch, and dinner. Greets and acknowledges all guests, anticipates guest needs, and responds promptly. Monitors and ensures that all aspects of service conform to departmental and EBC standards. Develops and maintains department control and cash handling procedures. Ensures that staff maintains a positive attitude and complies with uniform standards. Maintains department records for all employees in accordance with Human Resources’ standards and regulations. Administers verbal and written testing to FOH staff of menu items as GM requires. Leads, alongside the GM, a pre-service meeting to communicate changes to food and beverage menu items and service expectations. Develops and oversees service staff schedules and payroll. Manages the setup and breakdown of the dining room before and after service periods. Performs other duties as assigned by GM related to guest experience, staff experience, and EBC’s business well-being. Attends to the time and attendance punches of all FOH employees regularly before biweekly payroll data is collected. MINIMUM REQUIREMENTS Schedule flexibility; weekend and holiday availability are required. Minimum of 5 years of management experience in the full-service restaurant industry. Experience in training others in policies and procedures related to the FOH department. Ability to provide exemplary guest care and hospitality. Strong multitasking skills while upholding attention to detail. Ability to organize work, set priorities, and meet critical deadlines. Experience in developing goals, objectives, policies, procedures, and work standards for the FOH department. Ability to lead by example and demonstrate courteous behavior when interacting with members and staff. Responds well to feedback and communicates professionally. Working knowledge of Word, Excel, and Silverware; understanding of cost-of-sales and profit and loss. Ability to work in a fast-paced environment. Excellent operational and problem-solving skills. Willingness to work 45+ hours a week when necessary. Able to lift up to 50 lbs. Ability to work on feet for long periods. BENEFITS Paid time off for full and part-time team members. Health, Dental, and Vision Insurance for qualified team members. 401k with company match. Parking and transit benefits. Pet Insurance through MetLife. Complimentary club membership for you and your spouse. Employee discounts. Value Sharing (Profit). #J-18808-Ljbffr
-
Assistant General Manager
3 months ago
Chicago, United States Restore Hyper Wellness Full timeAssistant General Manager Restore Hyper Wellness + Cryotherapy Restore is seeking an Assistant General Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you. As an Assistant General Manager, you'll play an integral role in cultivating and...
-
Assistant General Manager
2 months ago
chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Assistant General Manager
2 months ago
chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Assistant General Manager
2 months ago
Chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Assistant General Manager
3 months ago
Chicago, United States Wendy's Full timeWhy Wendy's WHY WENDY'S? As an Assistant General Manager at Wendy's, you'll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the...
-
Assistant General Manager
3 weeks ago
Chicago, United States Fabio Viviani Hospitality Group Full timeFabio Viviani Hospitality is a leading restaurant group known for delivering exceptional dining experiences across multiple brands. We pride ourselves on creativity, community engagement, and culinary excellence. With new concepts on the way in the Chicago area, including Barrington, Lake Zurich, and Glenview, we are looking for Assistant General Manager or...
-
Assistant General Manager
3 weeks ago
Chicago, United States Jones Lang LaSalle Incorporated Full timeAssistant General Manager JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and...
-
Assistant General Manager
4 weeks ago
Chicago, United States Green Thumb Industries INC Full timeThe Role We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The...
-
Assistant General Manager
3 weeks ago
Chicago, United States Green Thumb Industries INC Full timeThe Role We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The...
-
Assistant General Manager
3 weeks ago
Chicago, United States Punch Bowl Social Full timeDescription Life is short. Work somewhere awesome. A pply today to join the Punch Bowl Social management team! As Assistant General Manager you are a protector of the realm. Punch Bowl Social is unique, special, disruptive, and together we must project and protect those attributes and continue to build on a solid foundation of hospitality and passion for...
-
Assistant General Manager
3 weeks ago
Chicago, United States Punch Bowl Social Full timeDescription Life is short. Work somewhere awesome. A pply today to join the Punch Bowl Social management team! As Assistant General Manager you are a protector of the realm. Punch Bowl Social is unique, special, disruptive, and together we must project and protect those attributes and continue to build on a solid foundation of hospitality and passion for...
-
Assistant General Manager
3 weeks ago
Chicago, United States Beatrix Full timeAbout US Beatrix is a neighborhood coffeehouse, restaurant and meeting place, featuring healthy meets delicious menu options plus in-house pastries and signature cookies. OverviewBeatrix Chicago is now hiring an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking for an ASSISTANT GENERAL MANAGER / AGM with 2-3 years of AGM experience in a...
-
Assistant General Manager
3 weeks ago
Chicago, United States Beatrix Full timeAbout US Beatrix is a neighborhood coffeehouse, restaurant and meeting place, featuring healthy meets delicious menu options plus in-house pastries and signature cookies. OverviewBeatrix Chicago is now hiring an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking for an ASSISTANT GENERAL MANAGER / AGM with 2-3 years of AGM experience in a...
-
Assistant General Manager
3 months ago
Chicago, United States Beatrix Full timeBrand : Brand Logo: About US: Beatrix is a neighborhood coffeehouse, restaurant and meeting place, featuring healthy meets delicious menu options plus in-house pastries and signature cookies. Overview: Beatrix Chicago is now hiring an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking for an ASSISTANT GENERAL MANAGER / AGM with 2-3 years of...
-
Assistant General Manager
3 months ago
Chicago, United States Beatrix Full timeBrand : Brand Logo: About US: Beatrix is a neighborhood coffeehouse, restaurant and meeting place, featuring healthy meets delicious menu options plus in-house pastries and signature cookies. Overview: Beatrix Chicago is now hiring an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking for an ASSISTANT GENERAL MANAGER / AGM with 2-3 years of...
-
Assistant General Manager
3 months ago
Chicago, United States Happy Camper Full timeHappy Camper Job Posting: Assistant General Manager About the Company: We are the marinara-muddled minds behind Chicago's Happy Camper, Homeslice, and Paradise Park! Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together...
-
Assistant General Manager
3 months ago
Chicago, United States Happy Camper Full timeHappy Camper Job Posting: Assistant General Manager About the Company: We are the marinara-muddled minds behind Chicago's Happy Camper, Homeslice, and Paradise Park! Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together...
-
Restaurant Assistant General Manager
1 month ago
Chicago, United States Gecko Hospitality Full time $65,000 - $75,000Restaurant Assistant General Manager – Upscale Dining (Chicago, IL)Step into the world of upscale dining in the heart of Chicago, where sophistication meets a vibrant late-night atmosphere. Our fine dining restaurant is celebrated for its innovative menu, curated wine list, and exceptional guest experiences.We’re seeking a dedicated, experienced...
-
Chicago, Illinois, United States Physician Assistant Solutions Full time**About the Role**We are seeking a highly skilled Orthopedic Physician Assistant to join our team at Physician Assistant Solutions. As a key member of our medical team, you will play a vital role in delivering high-quality patient care and contributing to the success of our practice.You will work closely with our medical team to develop and implement...
-
General Management Assistant
7 days ago
Chicago, Illinois, United States Happy Camper Full timeAre you a motivated and charismatic leader looking to drive growth and success in a dynamic and fast-paced environment? We're seeking an exceptional Assistant General Manager to join our Front of House operations team at Happy Camper, a vibrant restaurant group in Chicago.As a key member of our management team, you will be responsible for overseeing daily...
