Service Manager Heavy Equipment

4 weeks ago


Tucson, United States Road Machinery Full time

* Medical, Dental, and Vision Insurance

* Life Insurance

* 401(k) Plan

* Paid Vacation

* Paid Company Holidays

* Paid Training including Online, In-House, and Off-Site Training

* Ongoing Professional Development

* Employee Discounts

* Family-Friendly and Inclusive Culture

* Career Advancement Opportunities

* Career Growth and Internal Promotions

* Custom and Competitive Wage Plans

* Long-Term Job Security

* Manage business requirements of service department.

* Control expenses and enhance income.

* Develop systematic relations between customer base and overall departments.

* Responsible for budgeting make up and adherence of the service department.

* Responsibilities also include the supervision of all indirect and direct labor in general shop department.

* Create and adhere to operating budget

* Supervise all general shop staff

* Monitor warranty progress

* Develop new business

* Communicate with the customer base

* Promote Komatsu programs

* Maximize utilization of service assets

* Implement SOD requirements

* Monitor Ramps and contracts

* Control WIP

* Ensure proper training, and procedural compliance with corporate procedures.

* Delegate activities to shop foremen and service support employees to ensure service department works in efficient, safe and profitable manner.

* Work with other branch & service managers regarding technical, warranty and revenue issues.

* Analyze, review, counsel, and accommodate service employees.

* 5 years experience as a Heavy Equipment Service Manager

* Good communications skills (both verbal and written)

* Knowledge of construction related business

* Ability to develop and maintain good working relationships with all co-workers, customers and the general public.

* Adequate math skills to prepare parts and service quotes for customer information

* Valid State Drivers License and acceptable driving record.

* Must be able to travel on a regular basis to include overnight stays.

**Apply for Service Manager Heavy Equipment**

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