Storage Customer Service Associate

4 weeks ago

Salina, United States Mini Mall Storage Properties Full time

Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life's transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

As a Storage Specialist at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.

WHAT WILL YOU DO?

  • Effectively manage and convert leads into customers through proactive lead management and a structured sales process.
  • Execute a structured sales process to meet customer needs and facilitate rental agreements.
  • Provide outstanding customer service, addressing inquiries, concerns, and resolving issues promptly and professionally.
  • Conduct regular walkthroughs to manage unit inventory, ensuring accurate tracking of unit availability and cleanliness.
  • Ensure that the facility maintains brand standards, including lighting and security camera functionality, to enhance the overall customer experience.
  • Perform security audits to safeguard the facility and tenants' belongings.
  • Manage delinquent accounts through collection calls, following established procedures and policies.
  • Facilitate the auction process for units with unpaid accounts, adhering to legal and company guidelines.
  • Ensure daily business reconciliation, accurately recording and managing rent payments and other financial transactions.
  • Other job duties as assigned
WHAT WILL YOU NEED?
  • High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
  • Basic computer skills, including Microsoft Office proficiency.
  • Ability to work independently and collaboratively within a team, with flexibility for weekend or evening shifts.
  • Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
  • Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
  • Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
WHAT DO WE OFFER?
  • We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
  • With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
  • We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
  • We are committed to a safety-first work environment.


What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be - and bring - their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.

#LI-Onsite #MMUS123

  • Associate Regional Operations Manager

    1 week ago

    Salina, Kansas, United States Mini Mall Storage Properties Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 2 countries, 15 states, and 7 provinces to support and manage our rapid growth across North America. With over...

  • Domino's Customer Service Rep(06315)

    1 month ago

    Salina, United States Domino's Franchise Full time

    Job DescriptionAccurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino’s uniform, appearance, and operations standards, and with federal,...

  • Domino's Customer Service Rep(06315)

    4 weeks ago

    Salina, United States Domino's Franchise Full time

    Job DescriptionAccurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino’s uniform, appearance, and operations standards, and with federal,...

  • Customer Service Back Up

    2 hours ago

    Salina, United States Dillons Grocery Store Full time

    Job DescriptionJob DescriptionEssential Job Functions:Ensure safe, effective and efficient customer service is provided in the front-end.Ensure all front-end associates treat customers and each other in a cordial, respectful and professional manner (in person and on the telephone.)Assist Customer Service Manager in supervising all customer service and...

  • Customer Service/Service Advisor

    1 month ago

    Salina, United States Boss Truck Shops, Inc Full time

    Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers...

  • Customer Service Representative

    4 weeks ago

    Salina, United States Farmers Insurance-District Office of Joshua Sharp Full time

    Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our...

  • Customer Service Representative

    1 week ago

    Salina, Kansas, United States Avflight Full time

    Location: Salina, KS Employment Type: Full Time Exempt/Non-Exempt: Non-Exempt Benefits: Medical, Dental, Vision, 401k plus employer match, Paid Time Off and Holidays General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large...

  • Customer Service Representative

    11 hours ago

    Salina, United States DCC Propane, LLC Full time

    The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer...

  • Cashier/ Cook/ Server/ Customer Service

    1 month ago

    Salina, United States McDonald's Full time

    Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly displayed in 118 countries around the world, at over 35,000 locations. As the largest hamburger restaurant in the world, McDonald's employs well over 400,000 people. McDonald's originally opened as a single restaurant selling hamburgers, fries,...

  • Retail Customer Service Cashier

    4 weeks ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    4 days ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    4 weeks ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    3 days ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    3 weeks ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    2 days ago

    Salina, United States Loves Travel Stops & Country Store Full time

    Req ID: 434082Address: 1915 S State Street Salina, UT, 84654 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly...

  • Retail Customer Service Cashier

    1 month ago

    Salina, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434082 Address: 1915 S State Street Salina, UT, 84654 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! A Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    4 weeks ago

    Salina, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434082 Address: 1915 S State Street Salina, UT, 84654 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! A Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Sales Associate

    4 weeks ago

    Salina, United States Hibbet Sports Full time

    00400 Salina, KS LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store....

  • Sales Associate

    4 weeks ago

    Salina, United States Hibbet Sports Full time

    00400 Salina, KS LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store....

  • Sales Associate

    3 weeks ago

    Salina, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description00400 Salina, KSLE_301 Hibbett Retail, Inc.Job Title: Sales AssociateDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or...