Network Operation Center

3 weeks ago


Jackson, United States Yoma Micro Power Full time

Job Description

Base Location: The Campus, Yangon

Reporting to:

NOC Manager

Job Profile

Provide 24/7 network operation by managing the monitoring systems

Assist to O&M team for any site related cases, issue ticketing process and others related

Handle and escalate any types of site issues as per escalation matrix

Liaise with customers by tracking escalation process until resolved

Monitor and manage of using facilities at the sites (diesel generators, Photovoltaic power system and such)

Develop the knowledge and skills in network and system administration, particularly with regard of YMP RMS platforms

Support to cluster managers for team movement if required

Participate in a 24x7 call-out rotate time to time assigned by Manager (including occasional evenings and weekends)

Job Specification Qualification:

Any Graduate

Experience & skills:

Minimum 1 year experience in electrical/mechanical fields

Intermediate English level

Computer skills - MS-Office: Word, Excel, Power Point, Internet Explorer, Outlook Express

Excellent communication and interpersonal skills

Requirements:

Willing to work in a 24x7 shift environment

Ability to work well as part of team

Able to work under pressure

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