Network Operation Center
3 weeks ago
Job Description
Base Location: The Campus, Yangon
Reporting to:
NOC Manager
Job Profile
Provide 24/7 network operation by managing the monitoring systems
Assist to O&M team for any site related cases, issue ticketing process and others related
Handle and escalate any types of site issues as per escalation matrix
Liaise with customers by tracking escalation process until resolved
Monitor and manage of using facilities at the sites (diesel generators, Photovoltaic power system and such)
Develop the knowledge and skills in network and system administration, particularly with regard of YMP RMS platforms
Support to cluster managers for team movement if required
Participate in a 24x7 call-out rotate time to time assigned by Manager (including occasional evenings and weekends)
Job Specification
Qualification:
Any Graduate
Experience & skills:
Minimum 1 year experience in electrical/mechanical fields
Intermediate English level
Computer skills - MS-Office: Word, Excel, Power Point, Internet Explorer, Outlook Express
Excellent communication and interpersonal skills
Requirements:
Willing to work in a 24x7 shift environment
Ability to work well as part of team
Able to work under pressure
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