Project Manager
1 week ago
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
Population, Refugees, and Migration (PRM) is the humanitarian bureau of the Department of State. PRM promotes U.S. interests by providing protection, easing suffering, and resolving the plight of persecuted and forcibly displaced people around the world. These individuals include refugees, migrants, stateless individuals, internally displaced persons (IDPs), and more. PRM does this by coordinating humanitarian policy and diplomacy, providing life-sustaining assistance, working with multilateral organizations to build global partnerships, and promoting best practices in humanitarian response.
An integral component of U.S. humanitarian policy is the U.S. Refugee Admissions Program (USRAP), which is primarily implemented via PRMs refugee case processing system called START. PRM also engages with other USRAP partners systems, as needed, to support refugee processing and resettlement. Individuals outside the United States seeking admission as a refugee under Section 207 of the Immigration and Nationality Act (INA) are processed through the USRAP, which is managed by the Department of State in cooperation with the Department of Homeland Security (DHS) and the Department of Health and Human Services (HHS). Those admitted as refugees are eligible for USG-funded resettlement assistance.
The USRAP reflects the United States highest values and aspirations to compassion, generosity, and leadership. Since 1975, the United States has welcomed over 3 million refugees from all over the world. Refugees have built new lives, homes, and communities in towns and cities across all 50 states. On an annual basis, the President, in consultation with Congress, determines an annual limit for admitting the total number of refugees into the United States.
The USRAP is a multi-stage process requiring a refugee applicant to undergo case referral/initiation, prescreening interview, DHS U.S. Citizenship and Immigration Services (USCIS) interview and adjudication, security checks, and medical examination. For refugee applicants approved for admission to the United States, next steps include domestic resettlement partner placement, cultural orientation, and travel to the United States.
Serves as the single management focal point and is responsible for the execution of RPC project.
Builds and maintains a strategic enterprise partner relationship with RPC leadership.
Apprises the RPC leadership of all significant issues in a timely manner.
Provides strategic guidance, vision, and direction to the project team.
Ensures program integration across task areas, RPC groups, and functional/technical teams and delegates administrative, financial, and coordination duties as necessary.
Ensures use of innovative processes to plan, organize, and control RPC activities, manage risks and to monitor performance.
Ensures all RPC task areas meet cost, schedule, quality, and performance requirements.
Drives effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.
Analyzes significant deviations from plan, takes corrective actions, and forecasts any impact on RPC contract deliverables.
Oversees definition of and adherence to RPC standard processes.
Oversees staffing process, including staff need forecasting.
Oversees staff performance, plan development, career growth, and appraisal process.
Secret or TS//SCI Clearance
Required Technical and Professional Expertise
* 15+ years of experience with at least five years of experience as a Program or Project Manager for large (over $20M) contracts, complex major systems development, acquisitions, and/or systems engineering and integration efforts* Demonstrable experience with ServiceNow application development either hands on development or management of ServiceNow application development projects* SME in refugee processing procedures; administration, reporting, statistical methods, congressional inquiries, and help desk procedures* START system expert on all RPC and RSC processing. SME on USRAP* PMP Certification or equivalent* Strong technical background, with understanding or hands-on experience in systems design, cyber security, software development and web technologies* Secret or TS//SCI Clearance
Preferred Technical and Professional Expertise
* Experience at Department of State* Business development experience at DoS and USAID* Experience in Refugee Management
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