Receptionist (5891)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong,and communities are vibrant.

LSF is looking for a talented Receptionist who wants to make an impact in the lives of others.

Purpose & Impact

The receptionist answers busy switchboard, directs calls, takes messages, and greets clients and visitors. Performs office function as requested for the Refugee Employment Program and Immigration.

Essential Functions:

• Screens incoming calls, takes messages as appropriate, directs caller to correct individuals.
• Greets visitors and clients, determines their needs and notifies the proper person and/or directs them to the proper office.
• Sets appointments for client intakes.
• Sorts and distributes incoming mail and takes outgoing mail to post office or mailbox.
• Notifies technicians if telephone system, copier, printer or other equipment is in need of repair or maintenance.
• Collects and places office supply orders and verifies order for accuracy upon receipt.
• Assists Employment and Immigration staff to include all necessary blank forms when preparing files for anticipated clients.
• Maintains a list of clients seeking assistance.
• Daily attendance is mandatory.
• Responsible for keeping and distributing petty cash.
• Reconciles petty cash as a monthly basis.
• Collects Immigration client's monies, prepares the bank deposit and keeps daily records.
• Attend staff meetings.
• Other duties as assigned.

Qualifications

Physical Requirements:

Must be able to sit for long periods of time and be able to communicate on the telephone. Must be able to operate a computer.

Education/Experience:

• Associate degree or equivalent. Could be substituted with at least 2 years' experience.

• A minimum of 1+ years' experience as receptionist in an office setting. Must have basic knowledge of general office procedures.

Skills/Abilities:

• Fully bilingual in English/Spanish highly preferred
• Accurate, prompt and courteous screening of incoming calls.
• Team player with co-workers.
• Trustworthy, dependable and organized.
• Adhere to LSF's policies and procedures.
• Self-starter, who can work independently and is unafraid to make decisions.
• Must be able to seek out supervision and help when needed.
• Interpersonal, organizational, and problem solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others.
• Computer knowledge preferred.
• Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
• Must work well independently, as well as get along well with all other staff and outside contacts.
• Accurate, complete and timely submission of all required court reports required under FS 744.
• Professionalism in all LSF matters.
• Must have strong interpersonal skills.
• Must possess strong telephone etiquette and communications skills.
• Ability to work effectively in a culturally diverse environment.
• Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.Mission Drivenstaff members become part of the LSF community whiletransforming the lives of those in need.Our staff additionally findgrowth opportunitiesas they explore areas of interest within theorganization.

Amazing benefits package including:

Medical, Dental and Vision
Teladoc (24/7 online access to doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunityemployer.

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