Dir Oncology Services WG

Facility: Wellstar West Georgia Medical Center Overview This position is responsible for the successful operation of the cancer program for the WellStar West Georgia Medical Center. Facilitates continuity of cancer related care, and integrate activities with other major organizational units and hospital departments. Establishes objectives, develops and implements plans to achieve corporate goals. Determines the organizational structure and directs staff to carry out plans. Measures results and takes appropriate corrective actions to ensure achievement of objectives. Develops, proposes and implements policies.

Under the direction of the Chief Operating Officer of West Georgia Medical Center and with the System VP of Oncology, he/she will work collaboratively with other leaders within the cancer program to help grow and extend the oncology program. He/she serves as a key member of the WellStar Cancer Network leadership team, supporting the Vice President of Oncology, Medical Director of Oncology and Medical Director of Radiation Oncology to ensure implementation of the Oncology Network strategies based at WellStar West Georgia Medical Center.

He/She is responsible for supporting the development of strategic priorities for WellStar West Georgia Medical Center with emphasis on building and strengthening the existing Tumor Subcommittees for Breast and Lung, and in addition, will work to build additional tumor sites such as GI and Head and Neck. These tumor subcommittees are vital clinical programs of the West Georgia Medical Center Cancer Program and will require managing multiple priorities, working closely with the physician leaders (including WellStar Medical Group physicians, The Breast Center and other contributing private practicing physicians) and to carefully evaluate and when appropriate apply the necessary resources needed for these programs to be successful.

Each tumor site program will have focus areas around quality, safety, growth strategy, and patient satisfaction.

This individual must be able to evaluate large amounts of data, and leverage this data to drive productive change in quality, outcomes, operational efficiencies and market growth. Additionally, he/she is responsible for performing a wide variety of operational responsibilities relative to personnel management, budget development, financial management, compliance, physician satisfaction, and employee engagement and performance improvement. Other responsibilities include achieving quality outcomes and customer / patient satisfaction in a fiscally responsible manner. The Director can perform job functions utilizing independent judgment, ingenuity and initiative with ability to interact and direct successful operation within multidisciplinary specialty physician groups practicing at West Georgia Medical Center. Provides leadership and direction in the development and execution of strategies to manage oncology operations that are consistent with our culture, strategic business objectives, and continuous quality improvement. Employs a global perspective of emerging trends, issues, and technology in oncology and possesses understanding of the oncology and WellStar Cancer Network mission and vision.

Responsibilities Core Responsibilites and Essential Functions

1.

Service Line Coordination Collaborates with medical staff, administration, department managers and staff to develop goals, objectives and strategic/communications/marketing/sales plans for the continued growth and development of the service line. 2.

Day-today operations (Leadership) Assures coordination of all aspects of the delivery of cancer services at the hospital and its departments. Demonstrates leadership in critical thinking, conflict management and problem solving. Meets with team regarding departmental operations, develops plans to ensure goals are successfully met.

Serves as a mediator between team, physicians and others as required. Cultivates positive relationships between departments. Exhibits and promotes a “can-do” attitude. Supports or leads affiliated committees, task force and other groups to support organizational mission such as the tumor site sub-committees. 3. Budgetary and financial management Collaborates with appropriate departments to develop budgets for the cancer center and the cancer service line. Prepares budgets realistically reflecting needed expenditures of assigned functions. Develops strategies to identify and monitor the cost of the delivery of cancer care. Determines resources and actions required to accomplish objectives. Sets priorities and manage time effectively. Identifies potential problems/opportunities and plan contingent actions. Take appropriate corrective actions to ensure operations are managed within approved budgets. Plans for future needs of the service and collaborative areas, including personnel, equipment, supplies program development, inter-department and institutional relationships to maintain market competitiveness in the community. Monitors budget variances and monthly cost center responsibility report responses. Reviews productivity reports with departmental leaders to review benchmarks relative to staffing/labor and expenses as measured by Kronos Analytics and ACTION OI for all areas. 4.

Quality, Safety, Accreditation, and Regulatory Promotes quality improvement, safety, and growth activities for the West Georgia Tumor Subcommittees within the service line. Monitors key outcome data for all cost centers. Utilizes outcome data to improve practice, process flow and evidenced practices.

Implements and continuously aligns processes to maintain and improve quality outcomes.

Promotes evidence-based practice and ethical accountability. Promotes performance improvement initiatives designed to enhance quality patient care and improve work processes, especially focusing on clinical and operational outcomes.

Promotes safety in the work environment and delivery of patient care. Assures compliance with legal and regulatory requirements. Meets or exceeds performance and quality improvement standards for assigned area (oncology services). Ensures compliance of State, Federal, Joint Commission regulations in all departments. Leads the accreditation efforts with NAPBC and CoC for West Georgia based services. Works through ASQ and Cancer Committees to track progress throughout the year. Implements and maintains Scope of Service for all departments. Ensures high quality, cost effective, patient-centered care is delivered in all areas or responsibility. Monitors patient satisfaction surveys on an on-going basis through Press Ganey Survey reports and makes appropriate recommendations, changes based on trending and survey results. Provide timely follow-up with patient / family concerns or issues. Ensures timely service recovery performed as needed all departments. 5.

Medical Staff and Community Relations Establishes, maintains and enhances communication among oncology-related physicians, West Georgia Medical Center medical staff, medical center staff, community and appropriate healthcare agencies and the public. Communicates and listens effectively by expressing ideas clearly and persuasively. Is proficient, organized and succinct in making formal presentations. Writes with clarity, impact and an appropriate style.

Required for All Jobs

Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Qualifications Required Minimum Education

Bachelor's Degree

Required Master's Degree Business Administration, Healthcare Administration, Nursing, or related field Preferred Other Education Lean Six Sigma

Preferred

Required Minimum Experience

Minimum 5 years of progressive leadership experience, including four (4) years of management experience with significant focus business and financial acumen Required Minimum 5 years in oncology services is required. Operational management experience required. Budgeting, financial management and service management required. Oncology regulatory and accreditation compliance experience required. Required

Required Minimum Skills

Performance management skills, financial acumen, strategic planning, communication skills, knowledge of industry standards, leadership and interpersonal skills; analytical skills to solve technical problems as well as abstract reasoning to define course of actions when information may be vague or unclear. The individual must be able to communicate and understand verbal and written English language, as well as possess the ability to organize and present data in a detailed, legible and compelling manner. Additionally, this role requires organizational skills that enable the individual to react and perform under stress and emergency situations, and to manage multiple priorities on an on-going basis. Management skills to effectively lead employees in a task-oriented environment, time management skills to meet scheduled and non-scheduled operational deadlines, analytical skills to prepare and manage budget. A patient centered focus, positive and compassionate attitude, and orientation to the unique challenges facing cancer patients are paramount qualities.

Required Minimum License(s) and Certification(s)

Additional Licenses and Certifications

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