Patient Navigator I

Seeking a full-time employee as Patient Navigator to work as part of the HIV Education and Prevention team. Duties include but are not limited to: provide enhanced patient navigation services to identify and link eligible participants to services; Patient Navigator will offer participants referrals and linkages for all necessary services, including HIV and Hepatitis prevention/primary care, SUD treatment, mental health services, housing and other ancillary service needs. Participate in outreach efforts at community sites and in-reach at TTC service sites; provide follow-up as needed to engage potential participants or those who have fallen out of care. BA/BS preferred with 3-5 years customer service experience in related field; equivalent related experience may be substituted for degree. Candidate will have at minimum two years relevant experience within Healthcare services/promotion, community-based organization, outreach, Intake coordination, and/or social services setting. Candidate should have a working knowledge of substance use disorder and mental health treatment services, and Integrative care. Strong organizational, initiative and willingness to learn, knowledgeable about LGBTQ and respectful of varying identities within the LGBTQ community. Experience working effectively with culturally, socio-economically, and ethnically diverse populations. Bilingual English/Spanish preferred. Ability and willingness to work a flexible schedule. Culturally competent with an interest in working with target population (young minority MSM and others at risk for or living with HIV). Excellent customer service, communication and organizational skills are a must.