Golf Shop Cashier

**Property Description:**

Canal Shores opened in 1919 and was designed by prolific golf course architect Tom Bendelow. The 3,600-yard, par-60 layout has undeniable charm and just enough challenge. Dubbed the gem in your backyard, the course winds through urban and suburban neighborhoods along the North Shore branch of the Chicago River. Golfers play through a 100-year-old oak forest alongside Chicagos L and Metra train tracks, traverse several road crossings and are treated to beautiful views of the Bah House of Worship, which creates a golf experience unlike any other.

Canal Shores has been an integral part of its local community for more than 100 years and offers a unique golf experience for players of all ages and skill levels. As part of the partnership, KemperSports will look to elevate every facet of the golf operation, improve playability, and create new and dynamic pathways for local kids to experience and benefit from the game of golf.

**Position Summary:**

Responsible for making tee times, checking in golfers, selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner. Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.

**Essential Duties and Responsibilities:**

* Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.

* Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees.

* Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Take messages for patrons who may be on course.

* Interact with pass-holders, members and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.

* Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.

* Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.

* Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.

* Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.

* Perform other duties as appropriate.

**Qualifications:**

* High school preferred.

* 1 year experience in golf shop and/or customer service/retail sales environment preferred.

* Demonstrated quality written, verbal, and interpersonal communication skills.

* Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.

* Positive attitude, professional manner, and appearance in all situations.

**Classification:**

Seasonal, Hourly, Non-Exempt, Part-time

***KemperSports Management is an Equal Opportunity Employer***