NCA Receptionist

Description

Mission & Purpose: To assist school administration in providing quality Christian education and helping in the smooth and efficient operation of Northshore Christian Academy.

Job share position: 14-20 hours per week (School Calendar, Sept. 2024 - June 2025)

Receptionist/Office Assistant Duties

• Answer phones, take reliable messages and route calls to appropriate staff, provide information and customer service to church members and academy families.
• Maintain front desk with supplies, paper, and current information (sports, events, etc.)
• Assist with school communication - both oral and written
• Screen visitors; ensure visitors comply with the school gate guardian procedures
• Volunteer scheduling and background checks.
• Keep updated on "High Risk" situations.
• Manage main phone message system during inclement weather.
• Student Beverage Orders processed quarterly and as needed and posted in lunchroom
• Office Events- assist other staff with tasks
  • August Back to School Social
  • PTF appreciation lunch assistance
  • Christmas Party
  • Cards for staff birthdays, new baby cards, weddings, sympathy cards
• Typing/Copying/Maintain filing system/and appointment calendars/keep bulletin board updated
• Manage the sign in/out books at the front desk
• Monthly Teacher Calendar
• Data entry for School Age Care

Other Duties

• Duties assigned by the supervisor

Qualifications

Front Desk Receptionist shall be hired by the school administration after careful consideration of personal character, spiritual leadership, professional training and experience realizing that they are a role-model of Christ-likeness to all students. The receptionist shall adhere to the standards and conditions of the Northshore Christian Academy Personnel Manual and Faculty Handbook and desire to abide by the requirements within.

• Active Christian attending an Evangelical church
• Profession of personal faith in Jesus Christ as Lord and Savior
• Previous experience and/or training in an office support position. School office experience preferred.
• Must be capable of using advanced skills in computer programs to produce newsletters and handbooks. (Word, Excel, Publisher)
• Willingness to perform duties upon the request of supervisor.
• Ability to follow directions and follow through on assigned tasks, to completion, in a timely manner.
• Ability to multitask, stay organized and be detail-oriented.
• Ability to deal with frequent interruptions from visitors, students, parents and staff in a calm and composed manner.
• Ability to communicate effectively and positively with students, parents, staff, and church personnel.
• Ability to be flexible and willing to quickly adapt to new and changing priorities.
• Willingness to learn and seek new knowledge and skills to improve effectiveness.
• Seek knowledge of schoolwide and churchwide programs.
• Ability to move about the school building(s) and campuses.
• Ability to demonstrate resourcefulness and judgement in making decisions in accordance with established policies and regulations.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Exhibits a Christ-like confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against God's standard of excellence.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Dresses appropriately to project a professional image and responsibility as a role model.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Is open to increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Computer Skills - Knowledge, experience, and/or willingness to learn necessary computer hardware/software skills (e.g. word processing, e-mail, internet, etc.) required for this position.

Physical Requirements

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee must be able to move about the campus and buildings; use hands to finger, handle, or feel. The employee is occasionally required to sit or reach with hands and arms.

The employee must regularly lift and /or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform related duties outside of their normal responsibilities from time to time, as needed.

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