Customer Service Agent

4 weeks ago

Atlanta, United States Wipro Full time

**Customer Service Agent**

CAROUSEL_PARAGRAPH

* Atlanta, Georgia

* DOP

* 2720733

** Share Job**

** Job Description**

Work schedule during training and OJT(On the job training) is 8:00AM-4:30PM. Should be available to work shifts between 7:00AM-5:000PM after OJT. Must be local to the Atlanta area.

**What we are seeking:** Must have internet, past employment that includes data entry work with high level of accuracy, able to type 35 WPM, professional demeanor, longevity on last 2 jobs, experience using dual monitors & multiple systems simultaneously and ability to picky pc equipment from the office building. Must be able to work 3 months with no extended absences. Adherence to the work schedule during training and OJT is mandatory.

* Ability to speak, read and write English clearly, professionally and fluently. Must have a quiet workspace with minimal interruptions while working from home

* Must have worked at least one year in a position where great attention to detail was necessary.

* Ability to utilize active listening and problem-solving skills.

* Must be able to work 3 -months with no extended absences. Must not miss any days from 8-week training and OJT.

* Must have demonstrated and excellent interpersonal skills.

* Must have ability to problem solve technical issues.

* Meet established Productivity, Schedule Adherence and Quality Standards.

* Intermediate proficiency with Windows PC Applications which includes the ability to learn new and complex computer system applications.

* Needs experience using multiple systems simultaneously and dual monitors.

* Must have ability to work overtime during evenings or weekends as required.

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